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T23G Unable to obtain IP after upgrade - Printable Version

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T23G Unable to obtain IP after upgrade - Duncan - 12-31-2019 08:13 PM

Can anyone advise please?

Have 3 x T23G's - have upgraded all 3 to firmware 44.83.0.95 from 44.83.0.20

Two are fine but the 3rd is unable to obtain IP address

Any thoughts please?

Cheers

Duncan


RE: T23G Unable to obtain IP after upgrade - complex1 - 12-31-2019 10:24 PM

(12-31-2019 08:13 PM)Duncan Wrote:  Can anyone advise please?

Have 3 x T23G's - have upgraded all 3 to firmware 44.83.0.95 from 44.83.0.20

Two are fine but the 3rd is unable to obtain IP address

Any thoughts please?

Cheers

Duncan

Hi Duncan,

A rule of thumb is... always reset the device to factory default after a firmware upgrade/downgrade to avoid issues.
Please reset to factory, re-provisioning and try again.

Hope this will help.


RE: T23G Unable to obtain IP after upgrade - Duncan - 12-31-2019 10:58 PM

(12-31-2019 10:24 PM)complex1 Wrote:  
(12-31-2019 08:13 PM)Duncan Wrote:  Can anyone advise please?

Have 3 x T23G's - have upgraded all 3 to firmware 44.83.0.95 from 44.83.0.20

Two are fine but the 3rd is unable to obtain IP address

Any thoughts please?

Cheers

Duncan

Hi Duncan,

A rule of thumb is... always reset the device to factory default after a firmware upgrade/downgrade to avoid issues.
Please reset to factory, re-provisioning and try again.

Hope this will help.

Thank you, i'd done the factory reset before but hadn't done it AFTER the upgrade so followed your suggestion and Hey Presto all working fine now.

Many thanks

duncan