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Screen 'refreshes' every couple minutes - Printable Version

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+--- Thread: Screen 'refreshes' every couple minutes (/showthread.php?tid=43546)



Screen 'refreshes' every couple minutes - jamesbchz - 12-27-2019 03:55 PM

Ever since adding a custom background and screensaver to my T46S (provisioned through Intermedia) it will 'refresh' the screen during the screensaver - it dims and undims. It's annoying because I think something important is happening on my phone in periphery.

Anyone know of a way to prevent this?


RE: Screen 'refreshes' every couple minutes - complex1 - 12-27-2019 04:41 PM

(12-27-2019 03:55 PM)jamesbchz Wrote:  Ever since adding a custom background and screensaver to my T46S (provisioned through Intermedia) it will 'refresh' the screen during the screensaver - it dims and undims. It's annoying because I think something important is happening on my phone in periphery.

Anyone know of a way to prevent this?

Hi James,

Please make sure the "Notification Popups" are switch to "OFF"
> Features > Notification Popups

Hope this will help.


RE: Screen 'refreshes' every couple minutes - jamesbchz - 12-27-2019 05:21 PM

Unfortunately that did not resolve the issue.
See video of what is happening:
https://photos.app.goo.gl/pfhxbN2TiNzVHjn49

See photo of all notifications disabled:
https://photos.app.goo.gl/QXTKPmEGBJCQm9qs9

(12-27-2019 04:41 PM)complex1 Wrote:  
(12-27-2019 03:55 PM)jamesbchz Wrote:  Ever since adding a custom background and screensaver to my T46S (provisioned through Intermedia) it will 'refresh' the screen during the screensaver - it dims and undims. It's annoying because I think something important is happening on my phone in periphery.

Anyone know of a way to prevent this?

Hi James,

Please make sure the "Notification Popups" are switch to "OFF"
> Features > Notification Popups

Hope this will help.



RE: Screen 'refreshes' every couple minutes - complex1 - 12-27-2019 07:05 PM

I’ve seen this behaviour before on a “old” T26P, but I can’t remember what it caused.

Please check the Idle TimeOut… e.g.:
Office Hour Idle TimeOut: 60min
Off Hour Idle TimeOut: 5min
User Input Extension Idle TimeOut: 5min

Also make sure you are running the latest firmware: T46S(T48S,T42S,T41S)-66.84.0.90.rom
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=143

If above not work then reset the phone to factory default, re-provisioning it and try again.

Hope this will help.