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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Firmware x.84.0.80 and Yealink RPS (/showthread.php?tid=43306)
Firmware x.84.0.80 and Yealink RPS - jstl - 10-17-2019 06:03 PM
Hello,
Reading the release notes of firmware x.84.0.80, it mentions the following:
"Yealink Device Management Platform and Yealink Management Cloud Service are not supported by T40P/T40G/T23P/T23G/T21(P)E2/T19(P) E2IP phone".
Does this relate to only the self hosted DM platforms? Will the Yealink RPS service (https://dm.yealink.com) keep working going forward for these models?
Testing with a T21P_E2, it would still connect to https://dm.yealink.com, but I would appreciate an official response from Yealink
Thank you,
Pantelis
RE: Firmware x.84.0.80 and Yealink RPS - anonymous1712222627012 - 10-24-2019 10:13 AM
(10-17-2019 06:03 PM)jstl Wrote: Hello,
Reading the release notes of firmware x.84.0.80, it mentions the following:
"Yealink Device Management Platform and Yealink Management Cloud Service are not supported by T40P/T40G/T23P/T23G/T21(P)E2/T19(P) E2IP phone".
Does this relate to only the self hosted DM platforms? Will the Yealink RPS service (https://dm.yealink.com) keep working going forward for these models?
Testing with a T21P_E2, it would still connect to https://dm.yealink.com, but I would appreciate an official response from Yealink
Thank you,
Pantelis
Dear Customer,
Good day.This is Phil from Yealink Technical Support Team, nice to meet you.
May i know the firmware version of your T21P E2?
As we check Yealink Device Management Platform and Yealink Management Cloud Service are not supported by T40P/T40G/T23P/T23G/ T21(P)E2/T19(P) E2 IP phone if the firmware version is T21P_E2-52.84.0.90_(Not Support YDMP&YMCS).rom .
Best Regards,
Phil
RE: Firmware x.84.0.80 and Yealink RPS - jstl - 10-31-2019 03:46 PM
Hello Phil,
The phone has been upgraded to 52.84.0.90. My question was around the Yealink RPS service (https://dm.yealink.com). The naming of the various management products is a bit similar so I wanted to clarify if we can still use the remote provisioning.
Doing a test after upgrading the phone, It appears to connect to the RPS servers.
Thanks,
Pantelis
(10-24-2019 10:13 AM)Phil_Yealink Wrote:(10-17-2019 06:03 PM)jstl Wrote: Hello,
Reading the release notes of firmware x.84.0.80, it mentions the following:
"Yealink Device Management Platform and Yealink Management Cloud Service are not supported by T40P/T40G/T23P/T23G/T21(P)E2/T19(P) E2IP phone".
Does this relate to only the self hosted DM platforms? Will the Yealink RPS service (https://dm.yealink.com) keep working going forward for these models?
Testing with a T21P_E2, it would still connect to https://dm.yealink.com, but I would appreciate an official response from Yealink
Thank you,
Pantelis
Dear Customer,
Good day.This is Phil from Yealink Technical Support Team, nice to meet you.
May i know the firmware version of your T21P E2?
As we check Yealink Device Management Platform and Yealink Management Cloud Service are not supported by T40P/T40G/T23P/T23G/ T21(P)E2/T19(P) E2 IP phone if the firmware version is T21P_E2-52.84.0.90_(Not Support YDMP&YMCS).rom .
Best Regards,
Phil