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Is there a way to make the "calls are forwarded on no answer TO VOICEMAIL" go away? - Printable Version

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Is there a way to make the "calls are forwarded on no answer TO VOICEMAIL" go away? - justingoldberg - 09-26-2019 01:57 PM

Is there a way to make the "calls are forwarded on no answer TO VOICEMAIL" go away? The circular arrow seen below:

https://photos.app.goo.gl/ANnUM96kTffJwbxi8

I realize that you do want to see when your phone is forwarded elsewhere, but perhaps we can make an exception for voicemail.


RE: Voice Mail - Garry_Yealink - 10-14-2019 06:56 AM

(09-26-2019 01:57 PM)justingoldberg Wrote:  Is there a way to make the "calls are forwarded on no answer TO VOICEMAIL" go away? The circular arrow seen below:

https://photos.app.goo.gl/ANnUM96kTffJwbxi8

I realize that you do want to see when your phone is forwarded elsewhere, but perhaps we can make an exception for voicemail.

Dear Customer,

Thanks for reaching out Yealink Support Team,This is Garry at your service.

I would like to reconfirm your feature scenario:
Phone B calls phone A, and when A doesn't answer the call, you want to transfer B's call to A's voice mail. Then A can hear B's voice mail.

If this is your feature scenario, our Voice Mail feature can meet your needs. But this functionality is server-based.
First, the server is required to enable Voice Mail function for the account of phone A.
Then phone A doesn't answer the call and the call goes to voice mail.
A can use the Code provided by the server to access the received voice message.
Therefore, you need to contact your service provider for help.

If you have any other question,Please feel free to contact us.

Best Regards,
Garry