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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: CP920/CP960 (/forumdisplay.php?fid=60)
+--- Thread: CP930 Randomly mutes (/showthread.php?tid=43093)
Pages: 1 2
RE: CP930 Randomly mutes - navarac1 - 10-20-2020 09:10 PM
Hate to pile on but we have the same issue with a CP930 on 3CX - phone will mute automatically after about 20-30 minutes.
RE: CP930 Randomly mutes - Rkaddissi@global-cti.com - 12-18-2020 06:12 AM
We Have had this problem for the past year, we have 12 units of the CP930w, and randomly the call gets muted on different units.
Yealink tech support was no help. Really disappointed in the way they handle trouble tickets, they keep you running in a circle..
RE: CP930 Randomly mutes - East_Yealink - 01-04-2021 11:40 AM
Dear Customers,
We have new firmwares to resolve the problem, please download them here:
CP930W -
https://drive.google.com/file/d/1DeMd5iH97qSxeEzXvpfXbs8saxOgMt8w/view?usp=sharing
W60B -
https://drive.google.com/file/d/1PeATgwiiA8DwOg5DXcsLm6XYhfAGybR3/view?usp=sharing
Best Regards,
Yealink Support Team
RE: CP930 Randomly mutes - kzllp - 02-04-2022 06:06 AM
(01-04-2021 11:40 AM)East_Yealink Wrote: Dear Customers,
We have new firmwares to resolve the problem, please download them here:
CP930W -
https://drive.google.com/file/d/1DeMd5iH97qSxeEzXvpfXbs8saxOgMt8w/view?usp=sharing
W60B -
https://drive.google.com/file/d/1PeATgwiiA8DwOg5DXcsLm6XYhfAGybR3/view?usp=sharing
Best Regards,
Yealink Support Team
Can you repost these? The latest firmware on your website does not fix this issue.
RE: CP930 Randomly mutes - East_Yealink - 02-10-2022 01:43 PM
Please try the following firmware for the CP930W and the W60B base.
https://dmfile.yealinkops.com/firmware/dab581fcee934140a26ab0862211aebd/1643313172486/CP930W-87.85.0.42.rom
https://dmfile.yealinkops.com/firmware/86383386a48a4bc3b01e11896eed33c7/1643313280850/W600-77.85.0.66.rom
BR
East
RE: CP930 Randomly mutes - junlee - 05-20-2023 07:41 AM
(02-10-2022 01:43 PM)East_Yealink Wrote: Please try the following firmware for the CP930W and the W60B base.
https://dmfile.yealinkops.com/firmware/dab581fcee934140a26ab0862211aebd/1643313172486/CP930W-87.85.0.42.rom
https://dmfile.yealinkops.com/firmware/86383386a48a4bc3b01e11896eed33c7/1643313280850/W600-77.85.0.66.rom
BR
East
Thank you so much.
Can you please add these newer firmware of CP930W to its official firmware download page?
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=be01a9fbcfec2522
Our IT admin refuses to install only the firmware we can download from YeaLink's official firmware download page.
Thank you so much for your help.
Jun.