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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Firmware update failed, any options? (/showthread.php?tid=42843)
Firmware update failed, any options? - srenton - 06-03-2019 02:51 PM
So we were setting up the phones, and someone pulled the plug on a T46S while it was updating. Now, it has a firmware update failed, bad read on URL. We tried to TFTP from safe mode, but then an error comes up about the file being too large? We're trying the same file from USB, but now it's sitting there "Start Updating..."
Any other options we can try to get the phone back?
thanks.
RE: Firmware update failed, any options? - Paz_Yealink - 07-29-2019 03:35 AM
Dear Customer
This is Paz from Yealink Technical Support team, nice to meet you.
1.Please download the recovery files from the link below:
https://drive.google.com/open?id=1pVXaFOhiTA8JB1YTuV3egjGqTx9AaETA
And use an FTP server other than 3CX, try to recovery again.
2.If it still failed after you try many times, please contact your phone provider.
Best Regards,
Paz
RE: Firmware update failed, any options? - antoineg - 07-31-2019 07:21 AM
Hi,
I have the same problem with a T41S.
Can I get the recovery files for this terminal ?
Thank you.
Antoine