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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Muffled Audio on T46S (/showthread.php?tid=42722)
Muffled Audio on T46S - btvoice - 04-26-2019 03:17 PM
I have a customer complaining of low/muffled audio on all phones (T46S). This is using the handsets. The volume has been turned all the way up on these phones and the issue persists.
Is there a text configuration i can use to force all phones to max handset volume?
What are the factors that can affect audio clarity?
This does not seem to be a network issue as there is plenty of bandwidth and all calls have a MOS score of 4.5
Also should i be trying different audio codecs? Currently configured: PCMU, G722, G729, PCMA
Firmware version is 66.83.0.65
Thanks,
Lucas