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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: CP920/CP960 (/forumdisplay.php?fid=60)
+--- Thread: CP960 hangs up spontaneously (/showthread.php?tid=42671)
CP960 hangs up spontaneously - matt.james - 04-17-2019 12:39 PM
We have a CP960 in our main conference room, and without warning during conference calls, it will cut off the call. Is there any way to determine why? It is not every single time (I've sat in the room and let it "talk" to my cell phone for 10 minutes without issue). But, while calling our UberConference line, it seems to be more common. Is there any way to find out why the call ends? Did the phone hang up? Did the other side? Was there a network issue that severed the call? Are there any logs that would give me insight in to what is going on?
Currently configuration:
Firmware Version 73.83.0.30
Hardware Version 73.0.0.9.0.0.0
Thanks,
Matt