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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: Initializing Data "Beepoop Beep Beep" (/showthread.php?tid=4264)
Initializing Data "Beepoop Beep Beep" - Clemente25 - 08-14-2015 07:42 AM
I have about 10 Yealink w52p Handsets in 2 Base-Stations each station has its own Repeater. the phones are really not that far away from the Repeaters or the Bases.
Every once in a while the phones make the Beep sound like when you first connect them to a Base-Station and they start saying "Initializing Data" It is driving my client crazy. Is this happening because they are disconnecting or because they are just re-provisioning over and over?
Any advice on what seems to be going on?
Base-Station Firmware: 25.73.0.27
Handset Firmware: 26.73.0.11
RE: Initializing Data "Beepoop Beep Beep" - Yealink_Michael - 08-14-2015 03:06 PM
hi
for this issue, please check whether there are some overlap area between the two base ? and have you ever register a handset to two bases ？
if yes, it may be that the handset is going into the area of the other base and it re-register again.
you can disable the account in another base and test again .
also , i have found that the base firmware is not the newest 25.73.0.40, please download it from below link :
http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-7-4%2F6%2F5cadf3c1-5e00-4c37-9a04-aaa6693b933e%2F25.73.0.40.zip
after upgrade ,please do a factory reset
if all the above solution can't solve your issue, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , and we need three of them provide at one time.
for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319
send the trace files to support@yealink.com
let me know if any question
TKS & BR
RE: Initializing Data "Beepoop Beep Beep" - Clemente25 - 08-14-2015 10:39 PM
Perfect Thank you I will try the update.
They might over lap bit but, the phones are only connected to there corresponding Base. I have 10 phones, 5 on one base and 5 on the other. I don't have any phones on 2 bases just one.
Regards,