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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Missing Display Info after upgrade to 28.80.0.70 (/showthread.php?tid=4263)
Missing Display Info after upgrade to 28.80.0.70 - Ken Dever - 08-14-2015 07:26 AM
Before the upgrade when a call was parked it would display Park 1, Park 2 etc.
After the upgrade nothing displays.
Is this a PBX issue that they need to make a change or something else.
Programming is as follows:
Type = DTMF Value = *58 Label = Park In
RE: Missing Display Info after upgrade to 28.80.0.70 - Yealink_Michael - 08-14-2015 03:22 PM
hi
do you mean that when using the old firmware and press the DSS Key which is set to park , then there is a display showed on the LCD like Park 1, Park 2 etc., but the .70 firmware will not?
if yes, please reset the phone to factory and test again .
if the issue still exist, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , and we need three of them provide at one time.
for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319
please provide the trace file in old firmware also for compare
please send to support@yealink.com