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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: T41S admin login not working (/showthread.php?tid=42573)
T41S admin login not working - ayfrolov82 - 03-25-2019 12:22 AM
Hello!
We just bought Yealink T41S and it self-updated to the newest firmware 66.84.0.15. Now we have:
1) can't use admin/admin, it saying "incorrect password". Already tried to reset to factory settings via ok key and using speaker button - no luck there.
2) it cannot see the network, saying "XSI information is incomplete"
3) phone does have ip-address(192.168.1.48) but we can't login through webinterface, already tried 3 browsers(IE, Opera, Chrome), cleared cache, restarting the phone, etc.
Have no idea what to try next.
Any help will be appreciated, thanks!!
RE: T41S admin login not working - Simons_Yealink - 05-20-2019 12:34 PM
(03-25-2019 12:22 AM)ayfrolov82 Wrote: Hello!
We just bought Yealink T41S and it self-updated to the newest firmware 66.84.0.15. Now we have:
1) can't use admin/admin, it saying "incorrect password". Already tried to reset to factory settings via ok key and using speaker button - no luck there.
2) it cannot see the network, saying "XSI information is incomplete"
3) phone does have ip-address(192.168.1.48) but we can't login through webinterface, already tried 3 browsers(IE, Opera, Chrome), cleared cache, restarting the phone, etc.
Have no idea what to try next.
Any help will be appreciated, thanks!!
Hi ,
I attached a file to guide you how to default the username and password.
https://sfyms.yealink.com/?ShareToken=7158EDD17DB3055751AB21E8A51C3CE0520B6291
And seems your phone is bound to RPS server, you need to contact your phone provider to unbind it avoid this issue happening again.
Best Regards,
Simons