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+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Getting RTCP-XR session report, no periodic reports (/showthread.php?tid=42451)
Getting RTCP-XR session report, no periodic reports - aptklassen - 02-06-2019 12:52 AM
I have a Yealink SIP-T48S phone with firmware version 66.82.0.20. I have configured a collector and enabled rtcp-xr reports. I do receive end of call reports on the collector, but I do not get any periodic reports. I do not have thresholds configured, since I do not want events.
I only have one phone, so I do not have a provisioning server. I entered the configuration via the Web interface. I also tried importing a partial configuration file with the phone settings. I know the import worked because I changed a few settings and it was reflected in the configuration. Any ideas about what I might be doing wrong and/or how to trouble shoot?
voice.rtcp_xr.enable=1
phone_setting.vq_rtcpxr_display_symm_oneway_delay.enable=1
phone_setting.vq_rtcpxr_display_round_trip_delay.enable=1
phone_setting.vq_rtcpxr_display_moscq.enable=1
phone_setting.vq_rtcpxr_display_moslq.enable = 1
phone_setting.vq_rtcpxr_display_packets_lost.enable=1
phone_setting.vq_rtcpxr_display_jitter_buffer_max.enable=1
phone_setting.vq_rtcpxr_display_jitter.enable=1
phone_setting.vq_rtcpxr_display_remote_codec.enable=1
phone_setting.vq_rtcpxr_display_local_codec.enable=1
phone_setting.vq_rtcpxr_display_remote_call_id.enable=1
phone_setting.vq_rtcpxr_display_local_call_id.enable=1
phone_setting.vq_rtcpxr_display_stop_time.enable=1
phone_setting.vq_rtcpxr_display_start_time.enable=1
phone_setting.vq_rtcpxr_interval_period=10
phone_setting.vq_rtcpxr.interval_report.enable=1
phone_setting.vq_rtcpxr.states_show_on_web.enable=1
phone_setting.vq_rtcpxr.session_report.enable=1
Thanks, Andrew
RE: Getting RTCP-XR session report, no periodic reports - Evan_Yealink - 07-12-2019 08:11 AM
Hi Sir,
Your configurations are correct. After ending the call, you can refresh the RTP status on web UI -- Status -- RTP status, then it will show the call reports.
May I know what does you mean about " periodic reports"?
Best Regards,
Evan You
RE: Getting RTCP-XR session report, no periodic reports - aptklassen - 07-12-2019 01:11 PM
I mean interval reports. I have enabled interval reports via this setting:
phone_setting.vq_rtcpxr.interval_report.enable=1
But I only receive end of call reports. Is this feature only supported on
certain phones and/or software revisions?
(07-12-2019 08:11 AM)Evan_Yealink Wrote: Hi Sir,
Your configurations are correct. After ending the call, you can refresh the RTP status on web UI -- Status -- RTP status, then it will show the call reports.
May I know what does you mean about " periodic reports"?
Best Regards,
Evan You
RE: Getting RTCP-XR session report, no periodic reports - Evan_Yealink - 07-14-2019 05:43 AM
Hi Sir,
Thanks for your explaination. Please use below new FW for testing, we fixed a similar RTCP-XR report issue on it.
https://drive.google.com/open?id=1V0R9MIskNFv4y_ZB2mBsbGkpdf3FgT-C
If the new FW doesn't help, please reproduce this issue and offer us the complete diagnosis files, then we can see what is happening here. Below is the FAQ about how to capture diagnosis files.
http://support.yealink.com/faq/faqInfo?id=707
Best Regards,
Evan U
RE: Getting RTCP-XR session report, no periodic reports - bitblock - 02-18-2021 05:07 PM
Hi Evan U
On the T29, I upgrade to 46.83.0.120
Periodic reports still do not work.
Can you help?
Thank you