+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T46G display not working (/showthread.php?tid=42326)
T46G display not working - jraposinho - 12-12-2018 11:54 AM
Hi,
I have a yealink T46S connected to a POE switch.
We had a power failure and now the phone doesnt start.
The led on the top is fixed RED but no image on display and no button works.
It's not a switch problem and all the other 20 Yealink phones work. Just not this one.
I also powered it with the 5v power source and still nothing.
Any way I can solve this?
Best Regards,
João Raposinho
RE: T46G display not working - complex1 - 12-12-2018 02:41 PM
(12-12-2018 11:54 AM)jraposinho Wrote: Hi,
I have a yealink T46S connected to a POE switch.
We had a power failure and now the phone doesnt start.
The led on the top is fixed RED but no image on display and no button works.
It's not a switch problem and all the other 20 Yealink phones work. Just not this one.
I also powered it with the 5v power source and still nothing.
Any way I can solve this?
Best Regards,
João Raposinho
Hi João,
Please power the phone with the power source, then reset the phone to factory default by pressing the OK button for > 10 sec. and try again.
Hope this will help.
RE: T46G display not working - jraposinho - 12-13-2018 01:05 PM
Hi Frank,
I tried that, but no luck :/
I don't even know if the buttons are workin.
Thank you,
Best Regards,
JR
RE: T46G display not working - complex1 - 12-13-2018 03:44 PM
(12-13-2018 01:05 PM)jraposinho Wrote: Hi Frank,
I tried that, but no luck :/
I don't even know if the buttons are workin.
Thank you,
Best Regards,
JR
Hi João,
Please contact your reseller and ask for a replacement.