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VP530 video bug - Printable Version

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+--- Thread: VP530 video bug (/showthread.php?tid=4229)



VP530 video bug - qube001 - 08-07-2015 08:51 PM

Hello

My company is evaluating VP530 before deployment
I am experiencing a annoying bug with stock 23.70.0.41 and 23.70.248.202-UC firmware. The phone connects OK with asterisk. Calls are OK, H264 video calls are OK. After some video calls the VP530 stops to send video for no reason, and get stuck till you erase all the settings and reset the phone configuration from scratch, till the next hang.

You will understand I will not reset the whole configuration every 2 or 3 calls

this looks like a bug as other phones work OK (bria, grandstream, jitsi)

has anybody got a clue about this?

might be related with audio ilbc usage?


RE: VP530 video bug - Yealink_Michael - 08-08-2015 05:31 AM

hi

thanks for your information

for this issue, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319

send the trace file to support@yealink.com , then we will follow up.

let me know if any question

TKS & BR