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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Transfer with T2XG and call back (/showthread.php?tid=42103)
Transfer with T2XG and call back - hercross - 09-20-2018 01:59 PM
Hi, I have several T2XG or P connected with Asterisk. For transfer I'm using TRANFER + EXT or directly press key from exp.
Now I need to use that when I transfer a call if the destination doesn't answer, the calls back to the original extension.
With Asterisk there are a feature code to use it, I use # + ext.
This code works If I press # + ext, but if a press # + key(blf in my exp), it doesn't works.
How can I use it? Or are there any other way to do that?
Thanks
RE: Transfer with T2XG and call back - hercross - 09-25-2018 03:08 PM
Noone?
Are the any way to use that feature from Yealink using EXP keys? Or Yealink phones has that feature?
Thanks
RE: Transfer with T2XG and call back - complex1 - 09-25-2018 03:44 PM
Hi,
Please check what Asterisk is receiving when you press "# + ext" and what do it receive then you press "# + key(blf in my exp)"
Do it receive the same key sequence or something else?
Please keep in mind the “#” key is used by the phone as Send Key (Features > General Information – Key As Send)
RE: Transfer with T2XG and call back - hercross - 09-25-2018 03:53 PM
Hi..
Thanks for answer..
Yes I know. Instead of, I change # for other code, and the same result.
When I dial # + ext, in Asterisk I see the DTMF # + DTMF 126 (ext).
When I dial # + exp(blf) in Asterisk I see:
Code:
WARNING[29788][C-00000083]: features.c:2732 builtin_atxfer: No digits dialed for atxfer.Thanks
RE: Transfer with T2XG and call back - complex1 - 09-25-2018 04:47 PM
Hi,
What I’m thinking of, but I’m not for sure, is you cannot press a key from the keyboard and add it with a number stored in a BLF key.
Please try to prepend the “#” to the number and store it in a BLF key and test again, only by pressing the BLF. Just for testing purposes.
RE: Transfer with T2XG and call back - hercross - 09-27-2018 11:56 AM
I can press blf key and dial the extension. The problem is when I press feature code before press blf key.
I've tried with features.dtmf.replace_tran option, to change transfer way to dtmf, but with the same result, when I press a key before blf key, Yealink never send me the blf content (extension).
Is it possible to fix it?
Thanks
RE: Transfer with T2XG and call back - complex1 - 09-27-2018 12:12 PM
I hope Yealink Support or other forum members can answer your question.
RE: Transfer with T2XG and call back - jolouis - 09-27-2018 09:21 PM
What version of firmware are you using on the phones?
This option/feature was added to mainline firmware back in V73...:
http://forum.yealink.com/forum/archive/index.php?thread-1395-1.html
We use it all the time to do * + BLF transfers in order to send calls directly to extension's voicemail on Asterisk. Just for effort sake I tried doing a transfer # + blf as you are doing, and sure enough that works fine too.