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+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T46S with two accounts (/showthread.php?tid=42079)
T46S with two accounts - ajadams@centrictel.com - 09-04-2018 05:58 PM
I have a customer with several phones and one of them has two accounts registered on it. That phone keeps switching its default account to account 2 and has to be put back constantly. Wondering what is needed in the config to hold account 1 as the default.
RE: T46S with two accounts - complex1 - 09-04-2018 06:30 PM
(09-04-2018 05:58 PM)ajadams@centrictel.com Wrote: I have a customer with several phones and one of them has two accounts registered on it. That phone keeps switching its default account to account 2 and has to be put back constantly. Wondering what is needed in the config to hold account 1 as the default.
Hi,
Did you check the behaviour is the same on a other phone with 2 accounts?
Phones are running on the latest firmware?
Please change or replace the PSU and try again.
RE: T46S with two accounts - ajadams@centrictel.com - 09-04-2018 06:38 PM
Forgive me, PSU?
RE: T46S with two accounts - complex1 - 09-04-2018 06:51 PM
(09-04-2018 06:38 PM)ajadams@centrictel.com Wrote: Forgive me, PSU?
PSU = Power Supply Unit
or Power Adapter
RE: T46S with two accounts - johnkiniston - 09-05-2018 04:12 PM
Could it be user error? Normally when my users have switched accounts it's by accidental keypress.