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CP960 PC connection with PC via BLUETOOTH problem - Printable Version

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CP960 PC connection with PC via BLUETOOTH problem - mikhail - 08-22-2018 10:07 AM

Hello!
There is a problem with the device CP960, on Windows 10 LTSB 1607
last firmware, CP960-73.80.0.35.rom

when connecting via Bluetooth from PC (all modes are enabled) in Skype, Skype for Business, Cisco Webex, etc, the CP960 Speakerphone is constantly off, while the headphones of the CPU 960 are sluggish to work - but the sound in them is very poor.
Speakerphone included, it is by default in the playback device as a default communications device and as a default device

on the USB to connect the device is not possible - too far (in the amount of about 10m) PC + hard to drag the USB cable

+ at this device, the USB connector is disconnected without the possibility to fix the cable - the connector will be torn out with the guts in a month ... (did not make it)

Do not know what to do .. The device on the first sight is very steep
but the problem with the connection on Bluetooth is messing up ..

BToE is an excellent solution - but it works only with C4B models of CP960

SadConfusedUndecidedAngel


RE: CP960 PC connection with PC via BLUETOOTH problem - Kontel_Support - 09-19-2018 06:59 AM

Hi Mikhail

You should try new firmware (73.83.0.5)

http://download.support.yealink.com/download?path=upload%2Fattachment%2F2018-9-10%2F6%2F58fb7697-81f9-41eb-b9ae-c7c58d151313%2FCP960-73.83.0.5.rom


RE: CP960 PC connection with PC via BLUETOOTH problem - r.cruz1 - 08-06-2019 09:50 AM

(09-19-2018 06:59 AM)Kontel_Support Wrote:  Hi Mikhail

You should try new firmware (73.83.0.5)

http://download.support.yealink.com/download?path=upload%2Fattachment%2F2018-9-10%2F6%2F58fb7697-81f9-41eb-b9ae-c7c58d151313%2FCP960-73.83.0.5.rom

Same problem encountered. I also tried to update the firmware to 73.83.0.5 but still nothing happens problem still not solve.


RE: CP960 PC connection with PC via BLUETOOTH problem - ITdpt - 12-03-2020 05:37 PM

i do have similar issue with Bluetooth. More especially audio delay when switching to mute/unmute


RE: CP960 PC connection with PC via BLUETOOTH problem - evk.y - 06-29-2021 02:34 PM

Confirm. We also faced a problem and are very much waiting for fixes.


RE: CP960 PC connection with PC via BLUETOOTH problem - evk.yy - 08-31-2021 02:53 PM

The problem is not fixed in the new CP960-73.86.0.20.rom firmware