+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+--- Thread: T28 Reject call's (/showthread.php?tid=4199)
T28 Reject call's - vdkey - 08-01-2015 12:01 PM
Hi,
My T28 Phone reject call, send a Busy Here to the PBX, but DND or Fordward call's is not enable.
Have a 2 Setting account from the same PBX.
I default reset 2 time the phone and the problem start again.
Now put other IP Phone and work.
Any ideas?
Regards
RE: T28 Reject call's - Yealink_Michael - 08-01-2015 12:12 PM
hi
please check other account on the T28 and if it works , then it is the account issue, maybe the server DND this account
upgrade T28 to the last firmware and then reset to factory and test again , firmware download link :
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=16
firmware 2.73.0.50
if issue still exist , please send us the trace file needed to support@yealink.com
trace file including pcap file, config bin and syslog file , for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319
also , please send the OK phone trace file together , thanks