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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: blf + dtmf key (/showthread.php?tid=41836)
blf + dtmf key - hercross - 05-21-2018 10:30 AM
Hi, it's possible configure a blf key that when I press in busy state, send dtmf?
The problem is that when I press a key when it's in red (busy state), hangup the call... can I send dtmf in that moment? O can I no hangup the call and send dtmf with the dialplan in my asterisk?
Thanks
RE: blf + dtmf key - Kevin_Yealink - 06-01-2018 02:22 AM
(05-21-2018 10:30 AM)hercross Wrote: Hi, it's possible configure a blf key that when I press in busy state, send dtmf?
The problem is that when I press a key when it's in red (busy state), hangup the call... can I send dtmf in that moment? O can I no hangup the call and send dtmf with the dialplan in my asterisk?
Thanks
Dear Customer,
Sorry that I don't think I already got what you mean. So i need check again with you.
1. phone A configure BLF button to monitor phone B;
2. B is on a call, so BLF key in A will show red.
3. In the A side, If A press BLF at this time, A should send DTMF to Asterisk, not send call to B?
If yes, how you configure BLF in yoru side now?
Please help:
1. Please correct me if any misunderstanding;
2. Please tell me details usage scenario? Why you want to set such feature;
3. May I know how many phones in your side? How many customer request for such feature?
Best Regards,
Kevin