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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Issues with Transfer to Remote Phone Book (/showthread.php?tid=41813)
Issues with Transfer to Remote Phone Book - Naum - 05-10-2018 06:17 AM
Hi we are using t46S phones in most of our sites.
Is it possible to transfer a call to a number selected from a remote phone book (xml phonebook).
At the moment when we like to transfer a call, we press Transfer soft key and there is a option soft key for directory. When this soft key is pressed, only local phone book directory is listed, there is no lisiting of the remote phone book directory.
I went all over the web gui and could not find a way to fix this.
Any help would be appreciated.
RE: Issues with Transfer to Remote Phone Book - Travis_Yealink - 05-30-2018 09:52 AM
(05-10-2018 06:17 AM)Naum Wrote: Hi we are using t46S phones in most of our sites.
Is it possible to transfer a call to a number selected from a remote phone book (xml phonebook).
At the moment when we like to transfer a call, we press Transfer soft key and there is a option soft key for directory. When this soft key is pressed, only local phone book directory is listed, there is no lisiting of the remote phone book directory.
I went all over the web gui and could not find a way to fix this.
Any help would be appreciated.
Dear customer,
The usage scenario is workable, please make sure you have set Incoming/Outgoing Call Lookup to Enable, and follow the screenshot I attached here.
Any update, freely to let me know.
Regards,
Yealink_Travis