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T22P DSSKey linekey labels - Printable Version

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T22P DSSKey linekey labels - andcza - 05-05-2018 11:32 AM

Hi,

I have problem with DSSKey labels on Yealink T22P.
According to faq info as below in link:
http://support.yealink.com/faq/faqInfo?id=180

there is a posibility to put label for line key on T22P, but on my T22P the label field is grey and I can't change that (as in attached screenshot)Sad

[attachment=4980]

Is there any other config parameteres which shoulod be on or off or maybe it's an bug? Any idea what could be wrong?

Phone version T22P with:
- Firmware Version 7.73.0.50
- Hardware Version 5.0.0.60

Best regards,
Andrzej


RE: T22P DSSKey linekey labels - Travis_Yealink - 05-09-2018 09:08 AM

(05-05-2018 11:32 AM)andcza Wrote:  Hi,

I have problem with DSSKey labels on Yealink T22P.
According to faq info as below in link:
http://support.yealink.com/faq/faqInfo?id=180

there is a posibility to put label for line key on T22P, but on my T22P the label field is grey and I can't change that (as in attached screenshot)Sad



Is there any other config parameteres which shoulod be on or off or maybe it's an bug? Any idea what could be wrong?

Phone version T22P with:
- Firmware Version 7.73.0.50
- Hardware Version 5.0.0.60

Best regards,
Andrzej


Hello Andrzej,

I double checked with our team, sorry to tell you that it's designed so, for T22P, it doesn't support setup the lable.

For the FAQ, it brought the wrong message, we will change that.
Really sorry for the inconvenience.

Regards,
Yealink_Travis


RE: T22P DSSKey linekey labels - andcza - 05-10-2018 06:02 AM

(05-09-2018 09:08 AM)Travis Wrote:  Hello Andrzej,

I double checked with our team, sorry to tell you that it's designed so, for T22P, it doesn't support setup the lable.

For the FAQ, it brought the wrong message, we will change that.
Really sorry for the inconvenience.

Regards,
Yealink_Travis


Anyway, thanks for answer Travis Rolleyes