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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+--- Thread: T29G - Not Authorized to access the web interface (/showthread.php?tid=41767)
T29G - Not Authorized to access the web interface - shifa - 05-01-2018 04:21 AM
Hi,
I have been working on a few T29G Phones today without any issues, and today i am trying to login via the web interface (Chrome, Internet Explorer) and am getting a invalid username and password error on the login screen.
I haven't changed any usernames or password since last login.
I then get transferred to a page saying:
You are not authorized to access the web interface.
Please contact your support team or try again 12 minutes later.
HTTP 403
I have tried logging in to the same model phones at another physical location and I am getting the same error.
The firmware is the latest firmware which I updated two weeks ago.
Thanks
RE: T29G - Not Authorized to access the web interface - complex1 - 05-01-2018 12:52 PM
(05-01-2018 04:21 AM)shifa Wrote: Hi,
I have been working on a few T29G Phones today without any issues, and today i am trying to login via the web interface (Chrome, Internet Explorer) and am getting a invalid username and password error on the login screen.
I haven't changed any usernames or password since last login.
I then get transferred to a page saying:
You are not authorized to access the web interface.
Please contact your support team or try again 12 minutes later.
HTTP 403
I have tried logging in to the same model phones at another physical location and I am getting the same error.
The firmware is the latest firmware which I updated two weeks ago.
Thanks
Hi,
Please clear the browser cache (Chrome, IE) and try again.
Hope this will help.
RE: T29G - Not Authorized to access the web interface - shifa - 05-04-2018 12:30 AM
Thanks, it's working again.