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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: Phone Lock (/showthread.php?tid=41745)
Phone Lock - jkolatch - 04-25-2018 06:38 PM
We just starting using Skype for Business - cloud based version. We purchased T48S phones. Although we disabled phone lock = the phone lock automatically becomes enabled again. Does anyone know how to fix this. We called Microsoft and they said this is not their issue.
RE: Phone Lock - Lily_Yealink - 05-08-2018 08:47 AM
Dear Customer,
Thanks for reaching out to Yealink.
This is because that the Phone Lock in the Skype for Business Server is enabled by default. After logged into the Lync/SfB (Skype for Business) account or the phone arrives the synchronization time, the phone will sync the server settings to enable the Phone Lock. You could ask your Lync/SfB Server administrator to disable this feature. Then your Phone Lock won’t auto disable again.
Please refer to the FAQ as shown below link:
http://support.yealink.com/faq/faqInfo?id=706
Regards,
Lily