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W56P/W56H - Printable Version

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+--- Thread: W56P/W56H (/showthread.php?tid=41658)



W56P/W56H - joshua@itstel.com - 03-28-2018 04:36 PM

I ordered 4 W56H additional handsets. When they arrived, the box read W56H, and W56H is stamped on the back cover of the phone. When I went to register them with a W60B base, I noticed that in the phone menu the model read W56P, and the handsets won't connect to the W60B base. Is there a way to upgrade the W56P handsets to a W56H handset so that they work with the W60B base?


RE: W56P/W56H - joshua@itstel.com - 03-29-2018 10:01 AM

The problem was I had one handset registered with the base that was a 56H. Because of that I could not register a 56P handset to the same base. I had to de-register the 56H handset from the base, then register all 4 of my 56P handsets to the base, upgrade the firmware to make them 56H's, then I re-registered my existing 56H handset again for a total of 5 handsets.