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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: bug with forward off code on T29G (/showthread.php?tid=41527)
bug with forward off code on T29G - p2xt - 02-06-2018 12:19 PM
Hi,
We are using a T29G version 46.82.0.20/46.82.0.30 (tried both versions so far) on an asterisk v13.
If the on/off code for the forward is configured, when activating the forward, the phone is sending the *72XXXXXXXXXX number, which is fine. When deactivating the phone is sending *73XXXXXXXXX instead of *73 which does not decativate the forward on the system.
Previous versions were deactivating the forwarding correctly by sending only the *73 with no extra number.
The exact same problem was reported with the T46 series on http://forum.yealink.com/forum/showthread.php?tid=41437 and apparently it was fixed. Can you please fix this problem on the T29 series too?
Regards,
Andrei
RE: bug with forward off code on T29G - Evan_Yealink - 02-07-2018 05:30 AM
Hi Andrei, Good day!
This is Evan from Yealink Support Team, nice to answer this question.
This issue you mentioned is fixed via firmware xx.82.0.47, you can download it from below link. (The link is only available for 150 days)
http://sfyms.yealink.com/?ShareToken=43FF21DEE219812A885404E86FB77915C91B22D4
Please help test the firmware and let me know the test result.
Best Regards,
Evan You
RE: bug with forward off code on T29G - p2xt - 02-07-2018 10:39 AM
(02-07-2018 05:30 AM)Evan_Yealink Wrote: Hi Andrei, Good day!
This is Evan from Yealink Support Team, nice to answer this question.
This issue you mentioned is fixed via firmware xx.82.0.47, you can download it from below link. (The link is only available for 150 days)
http://sfyms.yealink.com/?ShareToken=43FF21DEE219812A885404E86FB77915C91B22D4
Please help test the firmware and let me know the test result.
Best Regards,
Evan You
Hi Evan,
Thank you for that.
So far so good. The call forward feature works as expected.
I will upload the firmware on a few other handsets which are used daily.
If I encounter any problems i will let you know.
Regards,
Andrei