T29G Registration failed - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: Phone specific topic (/forumdisplay.php?fid=12) +--- Thread: T29G Registration failed (/showthread.php?tid=41495) |
T29G Registration failed - Roshtech - 01-28-2018 07:45 PM Hi guys. We have approx 70x T29G handsets recently commissioned to a new client, along with auto provisioning. We are experiencing an issue occurring on random hand sets where they are reporting Registration Failed. Logging into the phone and attempting to re-register fails. The only way we've been able to remedy this is to reboot the phone. We have level-6 logs available and would greatly appreciate assistance in solving this problem. Regards, Ashley Strahle ashleys@roshtech.com.au RE: T29G Registration failed - Evan_Yealink - 01-29-2018 05:37 AM Dear Ashley, For this issue, would you please send me an email to evan@yealink.com with these available logs? Then I can do more troubleshooting at my side from these log files? Thanks in advance. In addition, please raise your issue or question in our professional ticket system (https://ticket.yealink.com) to get a quick response. How to Get Your Ticket Account? •Please follow this guide http://support.yealink.com/faq/faqInfo?id=678 to register your ticket account. •Any problem on registration please contact support@yealink.com How to use Yealink Ticket System? • Please follow Yealink Ticket Quick Guide: http://support.yealink.com/faq/faqInfo?id=703 Best Regards, Evan You |