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+--- Thread: Automatic message display on T29G (/showthread.php?tid=41493)
Automatic message display on T29G - yc12843 - 01-25-2018 02:39 PM
We have a simple Asterisk-based IVR that answers the phone for our company and allows the caller to choose an extension to ring.
The secretary at the reception desk has a T29G with a EXP20.
I'd like to be able to use the phone's display to show the Caller ID info of the people who dial into the IVR, without ringing her phone;
(she's not supposed to answer it unless they dial her extension, or 0).
I thought of doing it by having the server send her phone a SMS containing that info.
So, is it possible to automatically display incoming text messages (SIP MESSAGE) in an unobtrusive way?
Such that:
- Text is shown automatically, no need to push a "view" button.
- Doesn't disturb current calls, if any.
- Doesn't cover (all) the dsskeys' text labels. (it's fine if some are)
- Automatically go away after a delay, unless it's very unobstrusive.
- Doesn't prevent dialing and other functions if the user ignores it.
If that's not possible, is there another way it could work?
Like, dynamically changing a dsskey's label would work too if that was possible (?)
RE: Automatic message display on T29G - complex1 - 01-25-2018 03:40 PM
(01-25-2018 02:39 PM)yc12843 Wrote: We have a simple Asterisk-based IVR that answers the phone for our company and allows the caller to choose an extension to ring.
The secretary at the reception desk has a T29G with a EXP20.
I'd like to be able to use the phone's display to show the Caller ID info of the people who dial into the IVR, without ringing her phone;
(she's not supposed to answer it unless they dial her extension, or 0).
I thought of doing it by having the server send her phone a SMS containing that info.
So, is it possible to automatically display incoming text messages (SIP MESSAGE) in an unobtrusive way?
Such that:So it'd be acceptable if they'd be shown as part of the background wallpaper or something.
- Text is shown automatically, no need to push a "view" button.
- Doesn't disturb current calls, if any.
- Doesn't cover (all) the dsskeys' text labels. (it's fine if some are)
- Automatically go away after a delay, unless it's very unobstrusive.
- Doesn't prevent dialing and other functions if the user ignores it.
If that's not possible, is there another way it could work?
Like, dynamically changing a dsskey's label would work too if that was possible (?)
Hi,
The phone can display a visual alert when the monitored users receives an incoming call.
To use this feature enable “Visual Alert for BLF Pickup” which can be find Features > Pick up & Return > Call Pickup
Or by provisioning:
features.pickup.blf_visual_enable = 1
Hope this will answer your question.
RE: Automatic message display on T29G - yc12843 - 01-25-2018 08:58 PM
(01-25-2018 03:40 PM)complex1 Wrote: Hi,
The phone can display a visual alert when the monitored users receives an incoming call.
To use this feature enable “Visual Alert for BLF Pickup” which can be find Features > Pick up & Return > Call Pickup
Or by provisioning:
features.pickup.blf_visual_enable = 1
Hope this will answer your question.
Hello,
I already use the BLF lights to monitor the lines in the office.
And I also added a few rules in my Asterisk dialplan to count the number of calls to the IVR and to provide a status hint to a BLF on the phone (only the light is useful, the button does nothing).
The problem is that the only information that can be conveyed that way is an on/off value.
It would be neat if there was a way to change the label for that dsskey whenever there's a new call to the IVR.