W60B Shared Call Appearance limitation - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: Dect Phone Series (/forumdisplay.php?fid=6) +--- Forum: W60B(Wireless) (/forumdisplay.php?fid=59) +--- Thread: W60B Shared Call Appearance limitation (/showthread.php?tid=41469) |
W60B Shared Call Appearance limitation - agoode8008 - 01-17-2018 01:21 AM I have successfully configured Shared Call Appearance on the W60B. This interoperates correctly with 1 W56H and 2 Obi1022 phones. The problem is when I add a 2nd W56H. With a single account registered and assigned to both phones, I am unable to BargeIn to a call from one W56H to another. I can BargeIn from the Obi1022 to the W56H and from the W56H to the Obi1022. I can see all the call status properly from all the phones. As a workaround, I configured 2 accounts with the same configuration and assigned one to each W56H. This works! But I am now limited to a small number of shared lines because I can only have 8 accounts maximum. If I have 3 shared lines, I would consume 6 accounts total with 2 phones. Is there a way to solve this? I don't want to consume duplicate accounts but need BargeIn to work with several lines and several W56H phones. RE: W60B Shared Call Appearance limitation - anonymous1712222627012 - 01-19-2018 02:11 AM Dear Customer, We follow up this case in below Ticket: https://ticket.yealink.com/index.php/bug/61324 BR Paul |