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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Dial Now Rule Issue when Transfer (/showthread.php?tid=41448)
Dial Now Rule Issue when Transfer - IPBX - 01-11-2018 11:36 AM
Hi Team,
I have issue with Dial Now Rule.
Dial Now Rule works fine when phone is hangup in other word without call on hold BUT when I want transfer the call but the dial rules not are applied for the new call,
Scenario :
1. I want call someone, I dial the number, rule are used, all is right.
2. I'm in active call, I want transfer call active, I push "new call", when I dial number rules are not used.
Only 1 Account is configured.
Rules : (0[13]xxx|xxxxxxxxxxx|xxxxxxxxxxxxxx|[1]xx|[1-9]xxx) Account 1
I use : T27G, T21P E2
Firmware Version 52.82.0.20
Hardware Version 52.0.0.0.0.0.0
RE: Dial Now Rule Issue when Transfer - IPBX - 02-22-2018 01:16 PM
(01-11-2018 11:36 AM)IPBX Wrote: Hi Team,
I have issue with Dial Now Rule.
Dial Now Rule works fine when phone is hangup in other word without call on hold BUT when I want transfer the call but the dial rules not are applied for the new call,
Scenario :
1. I want call someone, I dial the number, rule are used, all is right.
2. I'm in active call, I want transfer call active, I push "new call", when I dial number rules are not used.
Only 1 Account is configured.
Rules : (0[13]xxx|xxxxxxxxxxx|xxxxxxxxxxxxxx|[1]xx|[1-9]xxx) Account 1
I use : T27G, T21P E2
Firmware Version 52.82.0.20
Hardware Version 52.0.0.0.0.0.0
No Idea for it ? Upgrade needed, may be ?
RE: Dial Now Rule Issue when Transfer - charlottemason - 03-19-2018 04:18 PM
So what is the best desicion in your opinion?
RE: Dial Now Rule Issue when Transfer - IPBX - 03-19-2018 04:26 PM
(03-19-2018 04:18 PM)charlottemason Wrote: So what is the best desicion in your opinion?
Hi,
Upgrade would be best way... in my opinion.
Best,