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Dropped Audio During Calls - Printable Version

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Dropped Audio During Calls - pooba53 - 07-22-2015 03:24 AM

I have full or 3 bars shown on the handset. We are experiencing dropped audio during calls to the point that it is affecting business. This is a new provisioning via Ring Central today.

Firmware for base is 25.73.0.40
Handset is 26.50.0.20


RE: Dropped Audio During Calls - complex1 - 07-22-2015 03:50 AM

Hi,

Please upgrade the handset firmware to 26.73.0.11 and try again.


RE: Dropped Audio During Calls - phanxx - 09-19-2015 01:52 AM

(07-22-2015 03:24 AM)pooba53 Wrote:  I have full or 3 bars shown on the handset. We are experiencing dropped audio during calls to the point that it is affecting business. This is a new provisioning via Ring Central today.

Firmware for base is 25.73.0.40
Handset is 26.50.0.20

Hi Pooba53,
Did your dropped audio issue ever get resolved? By chance are you utilizing AT&T UVerse for your internet provider?