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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T23G Group pickup caller id (/showthread.php?tid=41402)
T23G Group pickup caller id - LeeDraper - 12-18-2017 02:34 PM
Hello all
We have a mix of T23G and T28P phones. If I 'Group Call Pickup' from the T28P I can see the name/number of the caller on the display. If I 'Group Call Pickup' from the T23G I just see the code *8 on the display. *8 is the 'Group Call Pickup' code. I would like the T23G to behave in the same way as the T28P's but I cannot find an option to change this behavior.
I have installed the latest firmware available to the UK 44.80.0.137.
I have looked through the manual and the forum but I can not find anything that helps.
Thank you in advance for any help.
Lee Draper
RE: T23G Group pickup caller id - anonymous1701644860652 - 12-22-2017 02:35 AM
(12-18-2017 02:34 PM)LeeDraper Wrote: Hello all
We have a mix of T23G and T28P phones. If I 'Group Call Pickup' from the T28P I can see the name/number of the caller on the display. If I 'Group Call Pickup' from the T23G I just see the code *8 on the display. *8 is the 'Group Call Pickup' code. I would like the T23G to behave in the same way as the T28P's but I cannot find an option to change this behavior.
I have installed the latest firmware available to the UK 44.80.0.137.
I have looked through the manual and the forum but I can not find anything that helps.
Thank you in advance for any help.
Lee Draper
Dear Customer,
We will follow up this issue via below ticket:
https://ticket.yealink.com/index.php/bug/59919
BR
Paul