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+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Call drops after 10 minutes (/showthread.php?tid=41382)
Call drops after 10 minutes - nic - 12-12-2017 02:48 PM
We have 3 W52P handset/base units located in a single office, along with several wired Cisco phones. The WiFi is provided by a Unifi Ubiquiti 802.11 Access Point. We see an issue on the Yealink phones only, where incoming calls seem to drop after around 10 minutes, such that the call still shows as connected but the caller has been dropped. Suggestions, please.
RE: Call drops after 10 minutes - complex1 - 12-12-2017 03:14 PM
(12-12-2017 02:48 PM)nic Wrote: We have 3 W52P handset/base units located in a single office, along with several wired Cisco phones. The WiFi is provided by a Unifi Ubiquiti 802.11 Access Point. We see an issue on the Yealink phones only, where incoming calls seem to drop after around 10 minutes, such that the call still shows as connected but the caller has been dropped. Suggestions, please.
Hi,
Please log in the base, goto Account, Account x, Register, SIP Server x and set "Server Expires" to a lower value, e.g.120 (2 min)
Hope this will help.