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+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T23G - Outgoing calls issue (/showthread.php?tid=4131)
T23G - Outgoing calls issue - myombo - 07-20-2015 09:28 PM
Hi everyone,
I have a T23G with firmware 44.80.0.5.
I can't make calls using the numbers found in the call history(under received calls).
Here is my architecture:
Phone <----> Registrar server <----> second server <-----> Internet
The entry in the call history has got this format:
Name=number and value=number@second_server
When making a call(after choosing a number from a list of received calls), the dialed number is number@second_server ------------ call timed out
NB: When i compose a number manually, the dialed number is number@registrar_server
With the same architecture using a T28P i have the same entry in the call history but wheni choose a number from a list of received calls, the dialed number is number@registrar_server (which works)
Is there anything i can do to prevent the T23G from using the second_server for outgoing calls?(This happens only when i pick a number from the received calls)
Thanks!
RE: T23G - Outgoing calls issue - complex1 - 07-21-2015 12:33 AM
Hi,
Please update the T23G to the latest firmware 44.80.0.60 and try again.
http://support.yealink.com/attachmentDownload/download?path=upload/attachment/2015-7-11/6/7664789a-8e0b-49f3-9077-339749d2d3a9/44.80.0.60.zip
RE: T23G - Outgoing calls issue - myombo - 07-21-2015 05:20 PM
Hi,
I have upgraded to 44.80.0.60 but i am having the same issue.
In the phone calls info(under Placed list):
-I have the entry number@second_server@registrar_server instead of number@registrar_server
.............. as a result the call is timed out
RE: T23G - Outgoing calls issue - James_Yealink - 07-22-2015 11:00 AM
Hello,
Can you export a pcap trace, level 6 syslog and config.bin file to us?
Will send it to our R&D for an analysis.
How to get these files:
http://forum.yealink.com/forum/showthread.php?tid=1319
Regards,
James
RE: T23G - Outgoing calls issue - myombo - 07-22-2015 07:35 PM
Hi,
I have found the solution(tested with firmware 44.80.0.60);
In my configuration file, i set custom.features.redial_via_local_sip_server.enable = 1.
By default this value is at 0 for using the "local sip server" but in my case i had to set it to 1(remote sip server) for it to use the local SIP server. i.e i have inversed the values.
Thanks.