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+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: Network Directory gives Connection Error (/showthread.php?tid=41132)
Network Directory gives Connection Error - TelNet Worldwide_Support - 09-14-2017 03:14 PM
W56H setup. BW XSI fields are populated in configs, the Network Directory ENT/Group/ names are listed on the phone but cannot be accessed. The screen shows red X'd circle Connect Error! when OK is pressed.
RE: Network Directory gives Connection Error - Lucia_Yealink - 09-15-2017 02:59 AM
HI Sir,
For your problem, please provide the level 6 syslog, config.bin and pace trace when you reproduce the issue.
Refer to the FAQ to collect the three files:
Note to upgrade the firmware to the latest version before test:
http://ftp.yealink.com/?ShareToken=CC647C23251F4A3628AEBD0037E0B90E5827CDD6
Besides, how many phones you have in total? And how many of them have the issue?