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Network Conference feature - Printable Version

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Network Conference feature - Sur - 08-21-2017 06:09 AM

Hi All,

We use "Network Conference" feature and our "Conference URI" is "conference@sipserver". When user presses Conf button there are INVITE from initator's phone to "conference@sipserver" and 2 REFERs with "Refer-To: sip:sipserver:5060".
My question is: is that OK with REFER, why not "Refer-To: sip:conference@sipserver:5060"?


RE: Network Conference feature - Johnson_Yealink - 08-24-2017 10:13 AM

Dear Customer,

This is Johnson from Yealink technical support team.Nice to work with you.
For this issue, can you tell me how do you execute network conference?
On the one way:
1.You setting a DSS key as conference, and value as conference@sipserver.
2.Press this DSS key start network conference.

SIP info:
INVITE sip:conf@10.2.1.98:5060 SIP/2.0
Via: SIP/2.0/UDP 10.2.10.71:5060;branch=z9hG4bK2917570814
From: "6009" <sip:6009@10.2.1.98:5060>;tag=4014128300
To: <sip:conf@10.2.1.98:5060>
Call-ID: 1_3294377885@10.2.10.71
CSeq: 1 INVITE
Contact: <sip:6009@10.2.10.71:5060>
Content-Type: application/sdp
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Max-Forwards: 70
User-Agent: Yealink SIP-T46S 66.81.0.110
Allow-Events: talk,hold,conference,refer,check-sync
Supported: replaces
Content-Length: 302


On the other way:
1.You setting conference type and conference URI via web interface,
path is Account--Advance.
2.A call B
3.A Press conference soft key, B become hold.
4.A call C, C answer this call.
5.A press conference soft key to start conference.

SIP info:
b~REFER sip:6008@10.2.1.98:5060 SIP/2.0
Via: SIP/2.0/UDP 10.2.10.71:5060;branch=z9hG4bK2290756628
From: "6009" <sip:6009@10.2.1.98:5060>;tag=2205038829
To: <sip:6008@10.2.1.98:5060>;tag=as693bc368
Call-ID: 1_2907206645@10.2.10.71
CSeq: 3 REFER
Contact: <sip:6009@10.2.10.71:5060>
Authorization: Digest username="6009", realm="asterisk", nonce="61daa26d", uri="sip:6008@10.2.1.98:5060", response="d9598836b961818fc4b800edc7e5e03b", algorithm=MD5
Max-Forwards: 70
User-Agent: Yealink SIP-T46S 66.81.0.110
Refer-To: <sip:conf@10.2.1.98:5060>
Event: refer
Referred-By: "6009" <sip:6009@10.2.1.98:5060>
Content-Length: 0


I have trying test two ways network conference.
Both two ways SIP info format are conference@sipsvr as below.

Therefore, I advise you send the trace file for us.


BR
Johnon


RE: Network Conference feature - Sur - 08-24-2017 11:41 AM

Thanks for your reply!

We use second scenario(set conference type and conference URI via web interface and use soft key Conf during call).

It looks very strange for me because I've checked trouble on the same model and with the same fimware as Yours.


SIP info:
REFER sip:10.99.33.26:5060 SIP/2.0
Via: SIP/2.0/UDP 10.199.143.166:5060;branch=z9hG4bK398902729
From: <sip:001565F2E5A1@10.99.33.26>;tag=3983360809
To: <sip:0981842@10.99.33.26>;tag=310cf996-bbc6-40e4-b5a5-73f0c7362e7e
Call-ID: 0_531687440@10.199.143.166
CSeq: 4 REFER
Contact: <sip:001565F2E5A1@10.199.143.166:5060>
Authorization: Digest username="001565F2E5A1", realm="asterisk", nonce="1503573644/05242da91312d904eec0734d654ac004", uri="sip:10.99.33.26:5060", response="2b7f9fef87b301225e5dad0e6ed2465f", algorithm=MD5, cnonce="0a4f113b", opaque="67a041382aed59a6", qop=auth, nc=00000003
Max-Forwards: 70
User-Agent: Yealink SIP-T46S 66.81.0.110
Refer-To: <sip:10.99.33.26:5060>
Event: refer
Referred-By: <sip:001565F2E5A1@10.99.33.26:5060>
Content-Length: 0

I made "Reset to factory" on Yealink T19 E2 with firmware 53.81.0.110, changed only account, SIPserver, Conference Type and Conference URI, and I have the same behavior as I've described.


RE: Network Conference feature - Johnson_Yealink - 08-25-2017 01:23 AM

Dear Customer,

For this issue,I will double check some information with you.
1.Server IP address :10.99.33.26 ?
2.This network conference is working ?
3.Can you tell me your network conference URI ?
4.All the phones have setting conference type and conference URI ?
5.This issue is always can reproduce?
6.Would you please provide trace file/config.bin/level 6 log for us?
Please refer to below FAQ.
http://support.yealink.com/faq/faqInfo?id=313

If you can provide below issue data, will push this issue to fixed.

BR
Johnson


RE: Network Conference feature - Sur - 08-25-2017 06:07 AM

Hi Johnson

1.Server IP address is 10.99.33.26.
2.Yes, it's working fine.
3.Conference URI is conference@10.99.33.26.
4.On two phones yes, but third phone is softphone.
5.Yes, shure.
6.See attachment


RE: Network Conference feature - Johnson_Yealink - 08-28-2017 05:02 PM

Dear Customer,

According to the log, I can see two "Refer-To: <sip:10.99.33.26:5060>" SIP info.
Call-ID: 0_2599662701@10.199.140.233
I think this is a transfer action,don't network conference action.
You can see network conference action at Call-ID: 0_3926528422@10.199.140.233.

For more information, please search Call-ID on the log.

Beside, this network conference call can work fine.
I think maybe you don't pay attention to the network conference SIP info.

BR
Johnson


RE: Network Conference feature - Sur - 08-28-2017 07:11 PM

Hi!

No, it isn't transfer action.

In the scenario:

1.You setting conference type and conference URI via web interface,
path is Account--Advance.
2.A call B
3.A Press conference soft key, B become hold.
4.A call C, C answer this call.
5.A press conference soft key to start conference.

After step 5 phone A sends INVITE to conference's URI (0_3926528422@10.199.140.233) and 2 REFERs
(Call-ID: 0_68574174@10.199.140.233 for call from A to B and Call-ID: 0_2599662701@10.199.140.233 for call from A to C) to move them to conference but the the URI is wrong.

In the example that you have sent before the URI is right - conf@10.2.1.98.


RE: Network Conference feature - Johnson_Yealink - 09-14-2017 07:26 AM

Dear Customer,

I think we don't need to focus this issue.
Because the correct network conference action as below:
1.Setting a DSS key as conference, and value as conference@sipserver.
2.Press this DSS key start network conference.

BR
Johnson


RE: Network Conference feature - Sur - 09-19-2017 11:11 AM

Hi Johnson

This feature is very useful for T19 phones without keys.
You mean that the network conference feature is broken and won't be fixed?


RE: Network Conference feature - Sur - 09-20-2017 03:33 PM

Hi Johnson

I've tried to organize conference by DSS key - URI in REFER message is also wrong.