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+--- Thread: Yealink T48 Cant pickup call from BLF (/showthread.php?tid=41048)
Yealink T48 Cant pickup call from BLF - support_voxia - 08-09-2017 02:09 PM
Hello Yeanlink Support,
We applied on yealinkT48 BLF option to pickup call (see attached file_1), when he press to pickup call instead of *88502 it reads it as = " -- Executing [*88510381510@t-381:2] Hangup("SIP/381502-0006660a", "") in new stack"
We also tried *88, but gets error (cant dial)
please help solve issue, big client
thx
RE: Yealink T48 Cant pickup call from BLF - Kevin_Yealink - 08-11-2017 09:15 AM
(08-09-2017 02:09 PM)support_voxia Wrote: Hello Yeanlink Support,
We applied on yealinkT48 BLF option to pickup call (see attached file_1), when he press to pickup call instead of *88502 it reads it as = " -- Executing [*88510381510@t-381:2] Hangup("SIP/381502-0006660a", "") in new stack"
We also tried *88, but gets error (cant dial)
please help solve issue, big client
thx
hi
If you don't set DSSkey to pick up, just press *88500, can it pick up this call?
Please also help check what's the Direct Pick Up code with your server provider.
Best Regards,
Kevin
RE: Yealink T48 Cant pickup call from BLF - support_voxia - 08-13-2017 11:43 AM
(08-11-2017 09:15 AM)Kevin_Yealink Wrote:(08-09-2017 02:09 PM)support_voxia Wrote: Hello Yeanlink Support,
We applied on yealinkT48 BLF option to pickup call (see attached file_1), when he press to pickup call instead of *88502 it reads it as = " -- Executing [*88510381510@t-381:2] Hangup("SIP/381502-0006660a", "") in new stack"
We also tried *88, but gets error (cant dial)
please help solve issue, big client
thx
hi
If you don't set DSSkey to pick up, just press *88500, can it pick up this call?
Please also help check what's the Direct Pick Up code with your server provider.
*8 = call pickup.
but other yealink (see attached file for yealink T22 which works, we tried also *88 did not work)
works.
SSH from pbx :
"
== agi://127.0.0.1: [1502624454.760365] '*8' is not in DID database, continuing ...
== agi://127.0.0.1: [1502624454.760365] Set limit - 20
== agi://127.0.0.1: [1502624454.760365] Limit not exceeded (4 < 20) for localextensions
== agi://127.0.0.1: [1502624454.760365] Set limit - 6
== agi://127.0.0.1: [1502624454.760365] Limit not exceeded (1 < 6) for 113_out
== agi://127.0.0.1: [1502624454.760365] Re-Setting CallerID to 'Agencies Sales <385113>' ...
-- AGI Script Executing Application: (Set) Options: (CALLERID(all)=Agencies Sales <385113>)
== agi://127.0.0.1: [1502624454.760365] Setting ANI for CDRs ...
-- AGI Script Executing Application: (Set) Options: (CALLERID(ani)=113)
== agi://127.0.0.1: [1502624454.760365] Set limit - 9999
== agi://127.0.0.1: [1502624454.760365] Limit not exceeded (1 < 9999) for special_in
== agi://127.0.0.1: [1502624454.760365] Call Pickup enabled
-- AGI Script Executing Application: (UserEvent) Options: (AGICallCounterBlockAnswer,Uniqueid: 1502624454.760365,Tenant: 385)
== agi://127.0.0.1: [1502624454.760365] Closing MySQL socket ...
-- AGI Script Executing Application: (Pickup) Options: (385*59@PTMARK)
"
do you need packet from yealink too?
please help
thx
Best Regards,
Kevin
RE: Yealink T48 Cant pickup call from BLF - support_voxia - 08-15-2017 08:52 AM
please help!!!
thx
RE: Yealink T48 Cant pickup call from BLF - support_voxia - 08-17-2017 10:02 AM
No one Can help??
I put same extension on yealink T26 pickup works.
I dont know why but on T48 it addes the tenant number, instead of dailing *88562 its dialing *88381562
i attached PCAP of both calls (one that work and one that doesnt)
PLEASE HELP SOLVE ISSUE ITS IMPORTANT FOR CUSTOMER
RE: Yealink T48 Cant pickup call from BLF - Asanka - 08-18-2017 01:15 AM
Are you using Asterisk? If so, what are the extension numbers? What's your direct pickup code?
Usually with Asterisk, you put the extension number in the value field and "**" in the extension field.