T46G Cache - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: T4x Series (/forumdisplay.php?fid=31) +--- Thread: T46G Cache (/showthread.php?tid=41038) |
T46G Cache - n1cks21 - 08-04-2017 09:33 AM Hi All, I have an issue with my T46G Phones :- Scenario Bob is on extension 3000 and when I dial 3000 it displays Bob 3000 and I can either press ok or press the down arrow to select him and then press ok now Bob leaves the company,John takes his extension, now when I dial 3000 it now displays John 3000 but underneath it says Bob 3000 I have found the only way to clear this is to factory reset and auto provision the phones which isnt ideal or practical on 70+ phones with high staff coming and going, they are all on FW 28.81.0.70 I assume its a cache issue, anyway to clear the cache remotely or an auto provision setting I can set ? Cheers Nick RE: T46G Cache - Karl_Yealink - 08-07-2017 05:59 AM Hi Nick, Can you take some images about this issue, so we can know more clearly? RE: T46G Cache - n1cks21 - 08-10-2017 12:01 PM As you can see from image 1 when I search 3810 it displays the new member of staff Peter Jones on extension 3810:- [attachment=4501] Peter Leaves after a few days and is replaced by John Wilson, however when I search for 3810 now I get both names displayed :- [attachment=4502] RE: T46G Cache - Karl_Yealink - 08-25-2017 07:34 AM (08-10-2017 12:01 PM)n1cks21 Wrote: As you can see from image 1 when I search 3810 it displays the new member of staff Peter Jones on extension 3810:-What directories you using now? Maybe you can export the trace files, I can check more via these files. http://support.yealink.com/faq/faqInfo?id=313 |