+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: YeaLink wireless handsets are the worst (/showthread.php?tid=41019)
YeaLink wireless handsets are the worst - farrago - 07-26-2017 03:45 PM
I need to call out and my handset says "Initializing Data". I reset the base. Nothing helps. I don't have time for this and this has been a constant struggle! We've swapped out equipment. Moved the bases around many times. Nothing helps.
RE: YeaLink wireless handsets are the worst - complex1 - 07-26-2017 05:53 PM
Hi,
Sorry to hear you have issues with the W52P DECT phone.
Please make sure you are running the latest firmware in base and handset(s)
After the firmware upgrade please reset the base to factory default, provisioning it and test again.
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2016-6-29%2F6%2Fd56e58c8-c159-4d00-b31f-fe9c948b6518%2FBase%20for%20W52P-25.73.0.40.zip
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2016-8-12%2F6%2F0ad8e3fd-9afb-43ac-9337-02b16a69a4a6%2FHandset-26.73.0.30.zip
Hope this will help.
RE: YeaLink wireless handsets are the worst - Lucia_Yealink - 07-27-2017 07:45 AM
Yes, please follow up the suggestion of the Complex first.
Also, i want to know, after you reset the phone, you register the account again, and the handset will show "Initializing Data" immediately? Or even you do not register the account and handset, will it show this?
Besides，how many phones in you side? And how many of them have the issue?
Best Regards
Lucia