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T49G power saving - Printable Version

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T49G power saving - lijun - 07-04-2017 12:35 AM

Hi, my T49G phone always automatically awake (screen turned on), I am not sure why, I think that happened when wifi signal not stable or reconnect.
The problem is if this happened, the screen will keep on, phone never go to power saving, unless I touch the screen or push button.
Anyone know how to fix the problem?

Thanks

RE: T49G power saving - Karl_Yealink - 07-04-2017 05:45 AM

(07-04-2017 12:35 AM)lijun Wrote:  Hi, my T49G phone always automatically awake (screen turned on), I am not sure why, I think that happened when wifi signal not stable or reconnect.
The problem is if this happened, the screen will keep on, phone never go to power saving, unless I touch the screen or push button.
Anyone know how to fix the problem?

Thanks

can you tell me the firmware version firstly?

RE: T49G power saving - lijun - 07-04-2017 08:27 AM

(07-04-2017 05:45 AM)Karl Wrote:  
(07-04-2017 12:35 AM)lijun Wrote:  Hi, my T49G phone always automatically awake (screen turned on), I am not sure why, I think that happened when wifi signal not stable or reconnect.
The problem is if this happened, the screen will keep on, phone never go to power saving, unless I touch the screen or push button.
Anyone know how to fix the problem?

Thanks

can you tell me the firmware version firstly?

Firmware
51.80.0.100

Thanks

RE: T49G power saving - Karl_Yealink - 07-05-2017 01:17 AM

(07-04-2017 08:27 AM)lijun Wrote:  
(07-04-2017 05:45 AM)Karl Wrote:  
(07-04-2017 12:35 AM)lijun Wrote:  Hi, my T49G phone always automatically awake (screen turned on), I am not sure why, I think that happened when wifi signal not stable or reconnect.
The problem is if this happened, the screen will keep on, phone never go to power saving, unless I touch the screen or push button.
Anyone know how to fix the problem?

Thanks

can you tell me the firmware version firstly?

Firmware
51.80.0.100

Thanks
I repeat the issue locally, I will let our RD to check.

RE: T49G power saving - Karl_Yealink - 07-10-2017 02:06 AM

(07-05-2017 01:17 AM)Karl Wrote:  
(07-04-2017 08:27 AM)lijun Wrote:  
(07-04-2017 05:45 AM)Karl Wrote:  
(07-04-2017 12:35 AM)lijun Wrote:  Hi, my T49G phone always automatically awake (screen turned on), I am not sure why, I think that happened when wifi signal not stable or reconnect.
The problem is if this happened, the screen will keep on, phone never go to power saving, unless I touch the screen or push button.
Anyone know how to fix the problem?

Thanks

can you tell me the firmware version firstly?

Firmware
51.80.0.100

Thanks
I repeat the issue locally, I will let our RD to check.

Please using the firmware(51.80.0.121) below.
Link: http://ftp.yealink.com/?ShareToken=F937F3789A6BF9EA8C0AECA344A54197FD70BE12

Note: the link only has 30 available days

RE: T49G power saving - lijun - 07-10-2017 07:06 AM

Thanks a lot!
(07-10-2017 02:06 AM)Karl Wrote:  
(07-05-2017 01:17 AM)Karl Wrote:  
(07-04-2017 08:27 AM)lijun Wrote:  
(07-04-2017 05:45 AM)Karl Wrote:  
(07-04-2017 12:35 AM)lijun Wrote:  Hi, my T49G phone always automatically awake (screen turned on), I am not sure why, I think that happened when wifi signal not stable or reconnect.
The problem is if this happened, the screen will keep on, phone never go to power saving, unless I touch the screen or push button.
Anyone know how to fix the problem?

Thanks

can you tell me the firmware version firstly?

Firmware
51.80.0.100

Thanks
I repeat the issue locally, I will let our RD to check.

Please using the firmware(51.80.0.121) below.
Link: http://ftp.yealink.com/?ShareToken=F937F3789A6BF9EA8C0AECA344A54197FD70BE12

Note: the link only has 30 available days