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+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W56P(Wireless) (/forumdisplay.php?fid=57)
+--- Thread: Base station ringing? (/showthread.php?tid=40963)
Base station ringing? - IT Partners - 06-29-2017 11:46 AM
I have a client who has 2 W56Hs with 2 seperate base stations
using them via 3cx, and one works fine..
the other the base station unit intself rings when the phone rings.. i went to the site.. and he is right.. the base station rings SUPER loudly... so loudly he has wrapped it up in a jumper.. and its still loud.
i cant find an option for this on the web interface on my test unit?
This is a first for me.. i may just end up factory resetting it.
I didnt even know this was an option.
RE: Base station ringing? - complex1 - 06-29-2017 12:35 PM
Quote:the base station rings SUPER loudly...
The base station is ringing???? Are you sure???
I do believe you, but never hear of this feature.
My customers and I use several bases, but I/we have never hear them ringing.
This is also new for me.
RE: Base station ringing? - IT Partners - 06-29-2017 12:41 PM
(06-29-2017 12:35 PM)complex1 Wrote:Quote:the base station rings SUPER loudly...
The base station is ringing???? Are you sure???
I do believe you, but never hear of this feature.
My customers and I use several bases, but I/we have never hear them ringing.
This is also new for me.
He rang his phone.. and there was a pile of material wrapped up and the pile was ringing and he had the phone in his hand... so it wasnt the phone..
I will be going back onsite and either swap it out or factory reset it.
I didnt have time to investigate.. I knew it was a weird one.. I didnt think there was speakers in the base unit at all.. maybe theres another ip phone in his pile.
Lets only hope.
RE: Base station ringing? - complex1 - 06-29-2017 12:52 PM
It sounds definite weird...
Please keep us informed.
Thank you.