+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Blind Transfer not showing up (/showthread.php?tid=40952)
Blind Transfer not showing up - drpete - 06-23-2017 11:53 PM
Hi
Watched the yaelink youtube video on blind transfer and when they hit the transfer button then they get a choice and one is "blind Transfer" . Mine does not show this. I have enabled blind transfer thru the webui but I can only do a attended transfer.
I want to transfer a call to ext 105 so I hit transfer button and then type 105 and must wait till a connection is made and then hit transfer again. If I do this slowly then the person saying hello is not connected in time for the transfer call to hear hello. They may only get the "lo" instead of "hello"
I just want to hit transfer or a blind transfer type in 105 and hangup or be done. Am i doing something wrong, how do I get the "blind transfer" to show up on phone screen.
Thanks
RE: Blind Transfer not showing up - complex1 - 06-24-2017 08:25 AM
Hi drpete,
I have tested your scenario, but I cannot reproduce the issue.
Please upgrade the Base AND Handset(s) to the latest available firmware version and try again.
Base: http://download.support.yealink.com/download?path=upload%2Fattachment%2F2016-6-29%2F6%2Fd56e58c8-c159-4d00-b31f-fe9c948b6518%2FBase%20for%20W52P-25.73.0.40.zip
Handset: http://download.support.yealink.com/download?path=upload%2Fattachment%2F2016-8-12%2F6%2F0ad8e3fd-9afb-43ac-9337-02b16a69a4a6%2FHandset-26.73.0.30.zip
Hope this will help.