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T21P E2 Send softkey missing - Printable Version

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T21P E2 Send softkey missing - Mardy - 06-15-2017 06:10 AM

Hi,

We purchase a mixed model of Yealink Phones, and 1 of it is T21P E2. the issue is when i select a from directory to call, the SEND softkey is not showing. what could be the issue and what is the resolution to it.

Appreciate your kind reply. thank you.


RE: T21P E2 Send softkey missing - Jensen_Yealink - 06-19-2017 02:45 AM

Hi Mardy,

What firmware the phone loaded? please reset the phone and try again. also please upgrade to latest firmware and testing again.
thank you.

BR