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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: T29G Conference Button Becomes Inactive (/showthread.php?tid=40925)
T29G Conference Button Becomes Inactive - gyegavian - 06-12-2017 10:15 PM
I have users on T29G phones 46.80.0.25 that are complaining that the conference softkey becomes inactive/unresponsive. They have to reboot the phone to get it working again.
RE: T29G Conference Button Becomes Inactive - Jensen_Yealink - 06-15-2017 04:47 AM
Hi Gyegavian,
Please upgrade to our latest firmware, reset, re-config the phone and testing again. the firmware can download from below link:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2017-5-22%2F6%2Fef172145-74ed-4e10-8d73-8ff6b084745f%2FT29-46.81.0.110.zip.
please kindly let me know.
thank you.
BR
Jensen
RE: T29G Conference Button Becomes Inactive - gyegavian - 06-15-2017 11:42 AM
Jensen,
Thank you I will start with this. For some reason the link doesn't work, I am going go with Firmware T23-44.81.0.110 , if it is something different please let me know.
(06-15-2017 04:47 AM)Jensen Wrote: Hi Gyegavian,
Please upgrade to our latest firmware, reset, re-config the phone and testing again. the firmware can download from below link:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2017-5-22%2F6%2Fef172145-74ed-4e10-8d73-8ff6b084745f%2FT29-46.81.0.110.zip.
please kindly let me know.
thank you.
BR
Jensen
RE: T29G Conference Button Becomes Inactive - Jensen_Yealink - 06-22-2017 07:45 AM
(06-15-2017 11:42 AM)gyegavian Wrote: Jensen,dear customer,
Thank you I will start with this. For some reason the link doesn't work, I am going go with Firmware T23-44.81.0.110 , if it is something different please let me know.
(06-15-2017 04:47 AM)Jensen Wrote: Hi Gyegavian,
Please upgrade to our latest firmware, reset, re-config the phone and testing again. the firmware can download from below link:
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2017-5-22%2F6%2Fef172145-74ed-4e10-8d73-8ff6b084745f%2FT29-46.81.0.110.zip.
please kindly let me know.
thank you.
BR
Jensen
How about the testing on your side? please kindly let me know.
thank you.