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+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: autoprovision ringtones bug (/showthread.php?tid=40899)
autoprovision ringtones bug - blakeflorin - 06-05-2017 04:47 PM
There are 10 slots for ringtone configuration where you select a file slot.
Stock ringtones hold file slots 1-10. Any custom ringtones uploaded continue to file slot 11, 12, 13, etc.
There is a autoprovision bug in these 10 keys-
distinctive_ring_tones.alert_info.#.ringer
These keys are locked to only accept values 1-10 from provisioning. Where it shouldn't be locked at all.
Here is what is in my provisioning file-
ringtone.url = tftp://###.###.###.#/ringtones/alt6.wav
ringtone.url = tftp://###.###.###.#/ringtones/alt7.wav
ringtone.url = tftp://###.###.###.#/ringtones/alt8.wav
distinctive_ring_tones.alert_info.2.ringer = 11
distinctive_ring_tones.alert_info.2.text = alt6
distinctive_ring_tones.alert_info.3.ringer = 12
distinctive_ring_tones.alert_info.3.text = alt7
distinctive_ring_tones.alert_info.4.ringer = 13
distinctive_ring_tones.alert_info.4.text = alt8
What the phone actually does w this-
ringtone.url = tftp://###.###.###.#/ringtones/alt6.wav
ringtone.url = tftp://###.###.###.#/ringtones/alt7.wav
ringtone.url = tftp://###.###.###.#/ringtones/alt8.wav
distinctive_ring_tones.alert_info.2.ringer = 10
distinctive_ring_tones.alert_info.2.text = alt6
distinctive_ring_tones.alert_info.3.ringer = 10
distinctive_ring_tones.alert_info.3.text = alt7
distinctive_ring_tones.alert_info.4.ringer = 10
distinctive_ring_tones.alert_info.4.text = alt8
After I go through the web interface to change distinctive_ring_tones.alert_info.#.ringer to the correct file slot and export the configuration-
distinctive_ring_tones.alert_info.2.ringer = 11
distinctive_ring_tones.alert_info.3.ringer = 12
distinctive_ring_tones.alert_info.4.ringer = 13
Its 100% reproducible every time, you should need any diag files from me to correct this.
Also I did try this, but no go-
distinctive_ring_tones.alert_info.11.ringer = 11
distinctive_ring_tones.alert_info.11.text = alt6
distinctive_ring_tones.alert_info.12.ringer = 12
distinctive_ring_tones.alert_info.12.text = alt7
distinctive_ring_tones.alert_info.13.ringer = 13
distinctive_ring_tones.alert_info.13.text = alt8
T48G, tried on all 3 of the latest firmwares.
Thanks!
RE: autoprovision ringtones bug - Klaus_Yealink - 06-07-2017 12:22 PM
Hello,
I think this is not a but, please see admin guide (on page 783):
[attachment=4371]
BR
klaus
RE: autoprovision ringtones bug - blakeflorin - 06-07-2017 01:54 PM
(06-07-2017 12:22 PM)Klaus Wrote: Hello,
I think this is not a but, please see admin guide (on page 783):
BR
klaus
Ive looked at multiple revisions of the admin guide and provisioning guide. Theres nothing related to rings tones on the current posted admin guide on p 783. Can you copy/paste specifically what you are referring to or link to the specific guide you are referencing.
RE: autoprovision ringtones bug - Klaus_Yealink - 06-08-2017 07:28 AM
you can search below parameter in admin guide:
"distinctive_ring_tones.alert_info.X.ringer"
then you can see that the range of this parameter is "1~10", so it can not configure with other integer.
BR
klaus
RE: autoprovision ringtones bug - blakeflorin - 06-08-2017 05:00 PM
(06-08-2017 07:28 AM)Klaus Wrote: you can search below parameter in admin guide:
"distinctive_ring_tones.alert_info.X.ringer"
then you can see that the range of this parameter is "1~10", so it can not configure with other integer.
BR
klaus
But it CAN configure w/ other integers as directly exporting the config out of the phone generates integers higher than 10.
(06-08-2017 07:28 AM)Klaus Wrote: you can search below parameter in admin guide:
"distinctive_ring_tones.alert_info.X.ringer"
then you can see that the range of this parameter is "1~10", so it can not configure with other integer.
BR
klaus
Further, if valid values are only 1-10- custom ringtones would be impossible to load as you can not delete the factory tones in file slots 1-10. This is a bug.
RE: autoprovision ringtones bug - jcaruso - 10-04-2017 07:04 PM
Confirming that this is a bug that didn't use to exist. I am able to upload a custom ringtone and USED to be able to set it through autoprovisioning with the same line blakeflorin used.
#Sales Call
ringtone.url = tftp://mydomain.com/dir/sales.wav
distinctive_ring_tones.alert_info.1.text = sales
distinctive_ring_tones.alert_info.1.ringer = 11
However, now it just sets the ringer as Splash.wav
I can then go into the phone, and manually set it to sales and export my config and see the following line:
distinctive_ring_tones.alert_info.1.ringer = 11
So the argument that this line can only be set to integers 1-10 is false. This used to work and now it doesn't. It's a BUG.