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T19 E2 with openvpn TLS handshake failed - Printable Version

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T19 E2 with openvpn TLS handshake failed - Samcotec - 04-26-2017 10:33 AM

Hi there

i have yealink T19p e2 ip phone with firmware upgraded to the latest version about 10 phones

i have openvpn server for this phones some of this phones connect to openvpn server after 10 minutes and the others fails with tls handshake this is the log i see it in the server:

Quote:Wed Apr 26 13:29:34 2017 us=423517 129.208.159.238:54650 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 13:29:34 2017 us=423573 129.208.159.238:54650 TLS Error: TLS handshake failed
Wed Apr 26 13:29:34 2017 us=423694 129.208.159.238:54650 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 13:29:37 2017 us=106182 129.208.159.238:45207 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 13:29:37 2017 us=106280 129.208.159.238:45207 TLS Error: TLS handshake failed
Wed Apr 26 13:29:37 2017 us=106434 129.208.159.238:45207 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 13:29:40 2017 us=313353 MULTI: multi_create_instance called
Wed Apr 26 13:29:40 2017 us=313472 129.208.159.238:46320 Re-using SSL/TLS context
Wed Apr 26 13:29:40 2017 us=313524 129.208.159.238:46320 LZO compression initialized
Wed Apr 26 13:29:40 2017 us=313612 129.208.159.238:46320 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 13:29:40 2017 us=313627 129.208.159.238:46320 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 13:29:40 2017 us=313738 129.208.159.238:46320 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 13:29:40 2017 us=313769 129.208.159.238:46320 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 13:29:40 2017 us=313793 129.208.159.238:46320 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 13:29:40 2017 us=313809 129.208.159.238:46320 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 13:29:40 2017 us=313837 129.208.159.238:46320 TLS: Initial packet from [AF_INET]129.208.159.238:46320, sid=7d4dbe08 b56e9707



RE: T19 E2 with openvpn TLS handshake failed - Samcotec - 04-26-2017 12:19 PM

firmware version:
53.81.0.70

extra log:

Quote:Wed Apr 26 15:14:29 2017 us=624562 MULTI: multi_create_instance called
Wed Apr 26 15:14:29 2017 us=624661 77.31.48.199:37593 Re-using SSL/TLS context
Wed Apr 26 15:14:29 2017 us=624693 77.31.48.199:37593 LZO compression initialized
Wed Apr 26 15:14:29 2017 us=624780 77.31.48.199:37593 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:14:29 2017 us=624796 77.31.48.199:37593 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:14:29 2017 us=624948 77.31.48.199:37593 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:14:29 2017 us=624967 77.31.48.199:37593 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:14:29 2017 us=624983 77.31.48.199:37593 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:14:29 2017 us=624995 77.31.48.199:37593 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:14:29 2017 us=625031 77.31.48.199:37593 TLS: Initial packet from [AF_INET]77.31.48.199:37593, sid=69186e7b dce1f0a3
Wed Apr 26 15:15:05 2017 us=163531 94.96.139.42:48579 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:15:05 2017 us=163659 94.96.139.42:48579 TLS Error: TLS handshake failed
Wed Apr 26 15:15:05 2017 us=163803 94.96.139.42:48579 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:15:07 2017 us=338775 MULTI: multi_create_instance called
Wed Apr 26 15:15:07 2017 us=338900 94.96.139.42:60100 Re-using SSL/TLS context
Wed Apr 26 15:15:07 2017 us=338950 94.96.139.42:60100 LZO compression initialized
Wed Apr 26 15:15:07 2017 us=339041 94.96.139.42:60100 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:15:07 2017 us=339057 94.96.139.42:60100 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:15:07 2017 us=339145 94.96.139.42:60100 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:15:07 2017 us=339165 94.96.139.42:60100 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:15:07 2017 us=339181 94.96.139.42:60100 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:15:07 2017 us=339192 94.96.139.42:60100 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:15:07 2017 us=339218 94.96.139.42:60100 TLS: Initial packet from [AF_INET]94.96.139.42:60100, sid=2c4ccb8a 35af94ce
Wed Apr 26 15:15:29 2017 us=173319 77.31.48.199:37593 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:15:29 2017 us=173467 77.31.48.199:37593 TLS Error: TLS handshake failed
Wed Apr 26 15:15:29 2017 us=173613 77.31.48.199:37593 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:15:31 2017 us=634470 MULTI: multi_create_instance called
Wed Apr 26 15:15:31 2017 us=634602 77.31.48.199:46830 Re-using SSL/TLS context
Wed Apr 26 15:15:31 2017 us=634633 77.31.48.199:46830 LZO compression initialized
Wed Apr 26 15:15:31 2017 us=634703 77.31.48.199:46830 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:15:31 2017 us=634717 77.31.48.199:46830 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:15:31 2017 us=634821 77.31.48.199:46830 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:15:31 2017 us=634833 77.31.48.199:46830 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:15:31 2017 us=634852 77.31.48.199:46830 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:15:31 2017 us=634863 77.31.48.199:46830 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:15:31 2017 us=634890 77.31.48.199:46830 TLS: Initial packet from [AF_INET]77.31.48.199:46830, sid=d32a0acf b9b3b1a9
^C
[root@vps336368 ~]# service iptables stop
[root@vps336368 ~]# tail -f /etc/openvpn/openvpn.log
Wed Apr 26 15:15:31 2017 us=634470 MULTI: multi_create_instance called
Wed Apr 26 15:15:31 2017 us=634602 77.31.48.199:46830 Re-using SSL/TLS context
Wed Apr 26 15:15:31 2017 us=634633 77.31.48.199:46830 LZO compression initialized
Wed Apr 26 15:15:31 2017 us=634703 77.31.48.199:46830 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:15:31 2017 us=634717 77.31.48.199:46830 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:15:31 2017 us=634821 77.31.48.199:46830 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:15:31 2017 us=634833 77.31.48.199:46830 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:15:31 2017 us=634852 77.31.48.199:46830 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:15:31 2017 us=634863 77.31.48.199:46830 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:15:31 2017 us=634890 77.31.48.199:46830 TLS: Initial packet from [AF_INET]77.31.48.199:46830, sid=d32a0acf b9b3b1a9
Wed Apr 26 15:16:07 2017 us=634362 94.96.139.42:60100 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:16:07 2017 us=634561 94.96.139.42:60100 TLS Error: TLS handshake failed
Wed Apr 26 15:16:07 2017 us=634722 94.96.139.42:60100 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:16:09 2017 us=279384 MULTI: multi_create_instance called
Wed Apr 26 15:16:09 2017 us=279494 94.96.139.42:53008 Re-using SSL/TLS context
Wed Apr 26 15:16:09 2017 us=279530 94.96.139.42:53008 LZO compression initialized
Wed Apr 26 15:16:09 2017 us=279610 94.96.139.42:53008 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:16:09 2017 us=279627 94.96.139.42:53008 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:16:09 2017 us=279719 94.96.139.42:53008 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:16:09 2017 us=279731 94.96.139.42:53008 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:16:09 2017 us=279746 94.96.139.42:53008 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:16:09 2017 us=279763 94.96.139.42:53008 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:16:09 2017 us=279802 94.96.139.42:53008 TLS: Initial packet from [AF_INET]94.96.139.42:53008, sid=b3820579 d982d0c1
Wed Apr 26 15:16:31 2017 us=535485 77.31.48.199:46830 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:16:31 2017 us=535608 77.31.48.199:46830 TLS Error: TLS handshake failed
Wed Apr 26 15:16:31 2017 us=535728 77.31.48.199:46830 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:16:34 2017 us=263643 MULTI: multi_create_instance called
Wed Apr 26 15:16:34 2017 us=263744 77.31.48.199:45996 Re-using SSL/TLS context
Wed Apr 26 15:16:34 2017 us=263780 77.31.48.199:45996 LZO compression initialized
Wed Apr 26 15:16:34 2017 us=263852 77.31.48.199:45996 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:16:34 2017 us=263865 77.31.48.199:45996 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:16:34 2017 us=263968 77.31.48.199:45996 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:16:34 2017 us=264002 77.31.48.199:45996 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:16:34 2017 us=264018 77.31.48.199:45996 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:16:34 2017 us=264029 77.31.48.199:45996 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:16:34 2017 us=264060 77.31.48.199:45996 TLS: Initial packet from [AF_INET]77.31.48.199:45996, sid=c5a3de01 2e7f5da8
Wed Apr 26 15:17:09 2017 us=210508 94.96.139.42:53008 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:17:09 2017 us=210598 94.96.139.42:53008 TLS Error: TLS handshake failed
Wed Apr 26 15:17:09 2017 us=210761 94.96.139.42:53008 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:17:11 2017 us=728013 MULTI: multi_create_instance called
Wed Apr 26 15:17:11 2017 us=728160 94.96.139.42:34259 Re-using SSL/TLS context
Wed Apr 26 15:17:11 2017 us=728203 94.96.139.42:34259 LZO compression initialized
Wed Apr 26 15:17:11 2017 us=728291 94.96.139.42:34259 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:17:11 2017 us=728308 94.96.139.42:34259 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:17:11 2017 us=728408 94.96.139.42:34259 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:17:11 2017 us=728421 94.96.139.42:34259 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:17:11 2017 us=728441 94.96.139.42:34259 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:17:11 2017 us=728463 94.96.139.42:34259 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:17:11 2017 us=728510 94.96.139.42:34259 TLS: Initial packet from [AF_INET]94.96.139.42:34259, sid=9a790ab4 ad8c64cb
Wed Apr 26 15:17:34 2017 us=174558 77.31.48.199:45996 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:17:34 2017 us=174814 77.31.48.199:45996 TLS Error: TLS handshake failed
Wed Apr 26 15:17:34 2017 us=175237 77.31.48.199:45996 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:17:36 2017 us=511184 MULTI: multi_create_instance called
Wed Apr 26 15:17:36 2017 us=511295 77.31.48.199:43700 Re-using SSL/TLS context
Wed Apr 26 15:17:36 2017 us=511333 77.31.48.199:43700 LZO compression initialized
Wed Apr 26 15:17:36 2017 us=511407 77.31.48.199:43700 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:17:36 2017 us=511421 77.31.48.199:43700 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:17:36 2017 us=511509 77.31.48.199:43700 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:17:36 2017 us=511521 77.31.48.199:43700 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:17:36 2017 us=511537 77.31.48.199:43700 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:17:36 2017 us=511556 77.31.48.199:43700 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:17:36 2017 us=511593 77.31.48.199:43700 TLS: Initial packet from [AF_INET]77.31.48.199:43700, sid=a7dd22a5 7d4183b8
Wed Apr 26 15:18:11 2017 us=825151 94.96.139.42:34259 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:18:11 2017 us=825358 94.96.139.42:34259 TLS Error: TLS handshake failed
Wed Apr 26 15:18:11 2017 us=825534 94.96.139.42:34259 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:18:13 2017 us=472724 MULTI: multi_create_instance called
Wed Apr 26 15:18:13 2017 us=473055 94.96.139.42:56149 Re-using SSL/TLS context
Wed Apr 26 15:18:13 2017 us=473104 94.96.139.42:56149 LZO compression initialized
Wed Apr 26 15:18:13 2017 us=473193 94.96.139.42:56149 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:18:13 2017 us=473220 94.96.139.42:56149 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:18:13 2017 us=473382 94.96.139.42:56149 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:18:13 2017 us=473413 94.96.139.42:56149 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:18:13 2017 us=473449 94.96.139.42:56149 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:18:13 2017 us=473495 94.96.139.42:56149 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:18:13 2017 us=473545 94.96.139.42:56149 TLS: Initial packet from [AF_INET]94.96.139.42:56149, sid=c537db20 296cdc55
Wed Apr 26 15:18:36 2017 us=175050 77.31.48.199:43700 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:18:36 2017 us=175255 77.31.48.199:43700 TLS Error: TLS handshake failed
Wed Apr 26 15:18:36 2017 us=175377 77.31.48.199:43700 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:18:38 2017 us=309975 MULTI: multi_create_instance called
Wed Apr 26 15:18:38 2017 us=310096 77.31.48.199:48890 Re-using SSL/TLS context
Wed Apr 26 15:18:38 2017 us=310141 77.31.48.199:48890 LZO compression initialized
Wed Apr 26 15:18:38 2017 us=310234 77.31.48.199:48890 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:18:38 2017 us=310261 77.31.48.199:48890 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:18:38 2017 us=310410 77.31.48.199:48890 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:18:38 2017 us=310436 77.31.48.199:48890 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:18:38 2017 us=310460 77.31.48.199:48890 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:18:38 2017 us=310489 77.31.48.199:48890 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:18:38 2017 us=310540 77.31.48.199:48890 TLS: Initial packet from [AF_INET]77.31.48.199:48890, sid=f0f76c36 1328be9c
Wed Apr 26 15:19:13 2017 us=180105 94.96.139.42:56149 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:19:13 2017 us=180427 94.96.139.42:56149 TLS Error: TLS handshake failed
Wed Apr 26 15:19:13 2017 us=180655 94.96.139.42:56149 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:19:15 2017 us=801471 MULTI: multi_create_instance called
Wed Apr 26 15:19:15 2017 us=801754 94.96.139.42:39748 Re-using SSL/TLS context
Wed Apr 26 15:19:15 2017 us=801821 94.96.139.42:39748 LZO compression initialized
Wed Apr 26 15:19:15 2017 us=802138 94.96.139.42:39748 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:19:15 2017 us=802172 94.96.139.42:39748 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:19:15 2017 us=802393 94.96.139.42:39748 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:19:15 2017 us=802426 94.96.139.42:39748 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:19:15 2017 us=802464 94.96.139.42:39748 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:19:15 2017 us=802544 94.96.139.42:39748 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:19:15 2017 us=802590 94.96.139.42:39748 TLS: Initial packet from [AF_INET]94.96.139.42:39748, sid=1d2775eb d3d26a32
Wed Apr 26 15:19:38 2017 us=174414 77.31.48.199:48890 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:19:38 2017 us=174565 77.31.48.199:48890 TLS Error: TLS handshake failed
Wed Apr 26 15:19:38 2017 us=174660 77.31.48.199:48890 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:19:40 2017 us=204851 MULTI: multi_create_instance called
Wed Apr 26 15:19:40 2017 us=205021 77.31.48.199:46663 Re-using SSL/TLS context
Wed Apr 26 15:19:40 2017 us=205045 77.31.48.199:46663 LZO compression initialized
Wed Apr 26 15:19:40 2017 us=205124 77.31.48.199:46663 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:19:40 2017 us=205149 77.31.48.199:46663 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:19:40 2017 us=205323 77.31.48.199:46663 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:19:40 2017 us=205348 77.31.48.199:46663 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:19:40 2017 us=205365 77.31.48.199:46663 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:19:40 2017 us=205376 77.31.48.199:46663 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:19:40 2017 us=205409 77.31.48.199:46663 TLS: Initial packet from [AF_INET]77.31.48.199:46663, sid=ebcd1593 9edc01ea
Wed Apr 26 15:20:15 2017 us=519877 94.96.139.42:39748 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:20:15 2017 us=520261 94.96.139.42:39748 TLS Error: TLS handshake failed
Wed Apr 26 15:20:15 2017 us=520438 94.96.139.42:39748 SIGUSR1[soft,tls-error] received, client-instance restarting
Wed Apr 26 15:20:18 2017 us=222773 MULTI: multi_create_instance called
Wed Apr 26 15:20:18 2017 us=223108 94.96.139.42:36222 Re-using SSL/TLS context
Wed Apr 26 15:20:18 2017 us=223194 94.96.139.42:36222 LZO compression initialized
Wed Apr 26 15:20:18 2017 us=223360 94.96.139.42:36222 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:20:18 2017 us=223406 94.96.139.42:36222 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:20:18 2017 us=223532 94.96.139.42:36222 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:20:18 2017 us=223560 94.96.139.42:36222 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:20:18 2017 us=223584 94.96.139.42:36222 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:20:18 2017 us=223604 94.96.139.42:36222 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:20:18 2017 us=223650 94.96.139.42:36222 TLS: Initial packet from [AF_INET]94.96.139.42:36222, sid=8041a8f0 f82e8341
Wed Apr 26 15:20:40 2017 us=174528 77.31.48.199:46663 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Wed Apr 26 15:20:40 2017 us=174711 77.31.48.199:46663 TLS Error: TLS handshake failed
Wed Apr 26 15:20:40 2017 us=174859 77.31.48.199:46663 SIGUSR1[soft,tls-error] received, client-instance restarting

Wed Apr 26 15:20:42 2017 us=855779 MULTI: multi_create_instance called
Wed Apr 26 15:20:42 2017 us=856131 77.31.48.199:48355 Re-using SSL/TLS context
Wed Apr 26 15:20:42 2017 us=856195 77.31.48.199:48355 LZO compression initialized
Wed Apr 26 15:20:42 2017 us=856350 77.31.48.199:48355 Control Channel MTU parms [ L:1574 D:1212 EF:38 EB:0 ET:0 EL:3 ]
Wed Apr 26 15:20:42 2017 us=856432 77.31.48.199:48355 Data Channel MTU parms [ L:1574 D:1450 EF:42 EB:143 ET:32 EL:3 AF:3/1 ]
Wed Apr 26 15:20:42 2017 us=856698 77.31.48.199:48355 Local Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-server'
Wed Apr 26 15:20:42 2017 us=856735 77.31.48.199:48355 Expected Remote Options String: 'V4,dev-type tap,link-mtu 1574,tun-mtu 1532,proto UDPv4,comp-lzo,cipher BF-CBC,auth SHA1,keysize 128,key-method 2,tls-client'
Wed Apr 26 15:20:42 2017 us=856787 77.31.48.199:48355 Local Options hash (VER=V4): 'f7df56b8'
Wed Apr 26 15:20:42 2017 us=856826 77.31.48.199:48355 Expected Remote Options hash (VER=V4): 'd79ca330'
Wed Apr 26 15:20:42 2017 us=857140 77.31.48.199:48355 TLS: Initial packet from [AF_INET]77.31.48.199:48355, sid=9a30c8c9 6ea7525c

OpenVPN version: 2.3.12


RE: T19 E2 with openvpn TLS handshake failed - Michael_Yealink - 04-28-2017 02:59 PM

hi there

thanks for your report and for this issue, would you please provide the .tar file and server.ovpn file including with the trace file to me so that i can double check ?

also, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

as the phone will reboot , then it is advised to use a wireshark tool to get the pcap file , for how to download the tool and use it , please refer to the link below :
http://forum.yealink.com/forum/showthread.php?tid=15529

for the syslog, please export it to server side , before phone reboot , you can refer to the guide download from below link :
http://forum.yealink.com/forum/showthread.php?tid=15529

for the config.bin file , please refer to the FAQ below :
http://support.yealink.com/faq/faqInfo?id=311

after you collect all the three files, just send them to me ASAP

you can send all files to support@yealink.com for security concern , just mentioned the forum ID so that we can recognize your issue .

let me know if any question

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/