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+--- Thread: Skype for Business T48 - Blind Transfer Directly to Voicemail (/showthread.php?tid=40751)
Skype for Business T48 - Blind Transfer Directly to Voicemail - Paulomc - 03-31-2017 06:18 PM
Greetings - I'd like to be able to 'blind transfer' a call directly to someone's voice mail. This is in the Skype for Business edition of the T48.
Additional details - right now if I do a consultive transfer and the person says they don't want to take the call, I have no way to go back to the call and then initiate a blind transfer to voice mail of the internal person. If I just do a blind transfer, it will start ringing their extension again....
There are a couple places where this could be easily implemented. When selecting the 'favorite' after initiating a blind transfer, their contact card comes up, a simple voice mail option would be great!
RE: Skype for Business T48 - Blind Transfer Directly to Voicemail - Karl_Yealink - 04-07-2017 11:28 AM
You call to someone, but this person busy now, and he hope you can just call to voice message.
I think it's better and reasonable that the person forward you call to voice mail when ringing.
Yealink phone support forward incoming call to voice message, there is a button which you just need to press is during ringing.
Incoming call will forward to voice message automatic.
For your current scenario, sorry that Yealink phones don't support now.