+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T46 : cannot log in (/showthread.php?tid=40736)
T46 : cannot log in - LPElocys - 03-28-2017 07:30 AM
Hello,
I have a customer with 3 T46G phones. On 2 of them, I cannot log in anymore.
I am connected to these phone through openvpn : me <-> openvpn server <-> phones.
- network access is ok : when I enter the ip address for each phone, I am redirected to the correct URL, say "/servlet?p=login&q=loginForm&jumpto=status". I get the login page.
- I can normally login in phone #3.
- The 3 phones are correctly asterisk registered through openvpn (I see them registered in asterisk), and work properly according to the customer.
On phones #1 and #2 when I click "Ok" to log-in, I get no error message from them, and nothing seems to be happening on the web page (no reload, nothing).
I am using Firefox 52.0.1 . I get the exact same behaviour using an old version of Opera web browser.
If I open the web console in Firefox, I get the following rows every time I click on "Ok" button on login page :
* XML Parsing Error: syntax error
* Location: http://aa.bb.cc.dd/servlet?p=login&q=getsessionid&random=0.645831978368965
Line Number 1, Column 1: servlet:1:1
TypeError: document.cookie.match(...) is null[Learn More] servlet:66:12
ajaxSucceedCallBack http://10.192.96.10/servlet:66:12
Ajax/this.send/req.onreadystatechange http://10.192.96.10/js/ajax.js:52:7
Can anyone help me ?
Regards,
Laurent