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Use case for Bluetooth enabled IP phones? - Printable Version

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Use case for Bluetooth enabled IP phones? - bradpitt - 03-26-2017 09:11 AM

Hi,

Soon we are moving to a new office and (maybe) we'll finally do the switch to this "new" VoIP thing Smile

So I'm evaluating different options and I'm thinking about using Yealink phones because I find them to be reasonably priced, but I have one use case in mind. I see that some of the phones support Bluetooth connectivity using BT40 USB dongle.

So, my colleague wants to pair his Android cell/mobile phone with his desktop IP phone using Bluetooth. When his mobile phone rings, he wants to answer the call using the paired desktop phone. He also wants the ability to transfer the call through VoIP to another IP phone/extension ("Oh, you need to talk to my colleague Mr Someone Else. Hold on a sec, I'll put you through.") Can this be achieved using Yealink hardware? Which Yealink phones support such functionality? If not, is this possible at all (maybe using some other hardware)? Thank you

Update 1: It's possible. See my reply below.
Update 2: Changed title to more accurate (was "Use case for BT40 Bluetooth dongle?")


RE: Use case for BT40 Bluetooth dongle? - complex1 - 03-26-2017 11:33 AM

Hi,

The BT40 Bluetooth USB Dongle support connectivity with a Bluetooth headset, not with a device such as a smartphone.
So what your colleague want to accomplish is not possible. I think it is not possible at all.

Please read the Datasheet and list of headsets which are compatible with Yealink IP Phones.
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2017-1-20%2F2%2Fe3c98d5c-5878-440a-a6b3-934daff66ec1%2FYealink%20Bluetooth%20USB%20Dongle%20Datasheet.pdf
http://download.support.yealink.com/download?path=upload%2Fattachment%2F2017-2-17%2F5%2Fa7fb6595-7bda-4997-8a12-c9ca71e7a694%2FTested%20headset%20list%20compatible%20with%20Yealink%20IP%20Phon​e%20V2.0.pdf

Hope this helps.


RE: Use case for BT40 Bluetooth dongle? - bradpitt - 03-26-2017 01:06 PM

Thank you for your answer.

I did a little bit more research, and found out that it is actually possible, even with Yealink hardware. So far I found one model SIP VP-T49G (but it's way too much expensive), in which's user guide I found this:

Quote:Bluetooth-Enabled Mobile Phone

Yealink SIP VP-T49G IP phone supports the use of your IP phone in conjunction with Bluetooth-enabled mobile phone. You can do the following:

- Pair and connect your IP phone with a Bluetooth-enabled mobile phone to make and receive mobile calls. Your mobile phone is automatically assigned a line key on your IP phone.

But as I said, it's waaay out of my price range. So far I also found SPA525G2 phone from unknown manufacturer and they call this feature "Mobile Line". Also expensive, less expensive, but still. I would like not to mix phones of different manufacturers in deployment, so I'm searching further for more modestly priced alternatives.


RE: Use case for BT40 Bluetooth dongle? - complex1 - 03-26-2017 05:34 PM

Hi,

I thought your question was regarding the use of the BT40 Bluetooth Dongle…

bradpitt Wrote:I see that some of the phones support Bluetooth connectivity using BT40 USB dongle.

So, my colleague wants to pair his Android cell/mobile phone with his desktop IP phone using Bluetooth.



RE: Use case for BT40 Bluetooth dongle? - bradpitt - 03-26-2017 06:54 PM

Hi,

yeah, you are right, so sorry for confusion. My bad. Actually I meant any IP phone with whatever Bluetooth capability (just thought that BT40 is the only possible way to add that capability to Yealink phones).

So, SIP VP-T49G is the only option from Yealink?


RE: Use case for Bluetooth enabled IP phones? - ModCraig - 03-27-2017 02:54 PM

There is the Grandstream line of phones, GXP2130v2 - that supports this feature. It runs around $80.
It is not a touchscreen.
Has a smaller screen.
But it does have 8 BLF Buttons built in.


RE: Use case for Bluetooth enabled IP phones? - jolouis - 03-27-2017 07:32 PM

Just to throw another perspective in here since you said you are relatively new to VoIP.

Your scenario is kind of backwards from what most deployments typically see. In your setup, you are trying to have:
1) External caller -> Cell phone --> Desk Phone (--> PBX --> some other desk phone)

A few downsides to that approach:
1) As you have found, just finding hardware to support it is difficult.
2) Have not done it myself, but I would guess even with at VP-49G or any of the others people have mentioned, I suspect you would not be able to get the second part (Transfer from desk phone to somebody else's phone in the office) to work.
3) If somehow you could get #2 to work, the entire call is still relying on the cell phone to operate, so a) you're using cell minutes b) you're keeping that original cell phone busy until the call is done. c) If the person walks away with their cell while the call is happening, if it went out of Bluetooth range it'd drop.

To avoid all these issues the typical suggestion is to take the idea and turn it upside down, so you end up with a much more typical call flow:
1) External Caller -> Office PBX -> Desk Phone -> Call Forward or Follow-me -> Cell phone

Basically instead of having people call the cell direct, they call a dedicated number on the office PBX that is assigned to the specific desk phone. In the PBX you program things so that the system generates a second call from the PBX out to the cell phone (you can do this using follow-me, or call forwarding). If you're not sure, you can do it directly on the desk phone itself by using the Call Forward feature, and putting in the cell phone # as the "forward to" value.

Advantages to doing this way are:
1) Easily supported. Any Yealink phone will let you do the forwarding on it, or you can do it on PBX as long as your system supports it (virtually all should).
2) Transferring is now possible. Most PBXes have an "in call transfer" feature, so while you're talking on the cell because the call is going through the PBX, you dial that "in call transfer" and the PBX automatically takes the caller and forwards it over to somebody else, hanging up your cell phone. That means you can go off, leave the building, make other calls etc without worry about the other caller.

Of course there's more to it than that, as doing it this way also means you can now do proper central billing/CDR records, etc. Not sure if you're planning to handle the PBX yourself or what, but a VoIP vendor who knows their stuff would be an asset for this kind of thing.


RE: Use case for Bluetooth enabled IP phones? - Jensen_Yealink - 03-28-2017 03:38 AM

(03-26-2017 09:11 AM)bradpitt Wrote:  Hi,

Soon we are moving to a new office and (maybe) we'll finally do the switch to this "new" VoIP thing Smile

So I'm evaluating different options and I'm thinking about using Yealink phones because I find them to be reasonably priced, but I have one use case in mind. I see that some of the phones support Bluetooth connectivity using BT40 USB dongle.

So, my colleague wants to pair his Android cell/mobile phone with his desktop IP phone using Bluetooth. When his mobile phone rings, he wants to answer the call using the paired desktop phone. He also wants the ability to transfer the call through VoIP to another IP phone/extension ("Oh, you need to talk to my colleague Mr Someone Else. Hold on a sec, I'll put you through.") Can this be achieved using Yealink hardware? Which Yealink phones support such functionality? If not, is this possible at all (maybe using some other hardware)? Thank you

Update 1: It's possible. See my reply below.
Update 2: Changed title to more accurate (was "Use case for BT40 Bluetooth dongle?")

Hi Bradpitt,

right now only T49G support this feature, but we have already add this requirement to our list and will support in our future release firmware.


RE: Use case for Bluetooth enabled IP phones? - Thongkon - 03-29-2017 07:28 AM

I think sensible Some phones can connect Bluetooth using the BT40 USB dongle.



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RE: Use case for Bluetooth enabled IP phones? - Thongkon - 03-29-2017 07:30 AM

I think sensible Some phones can connect Bluetooth using the BT40 USB dongle.



แทงบอลออนไลน์