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+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W56P(Wireless) (/forumdisplay.php?fid=57)
+--- Thread: W56H does not make/receive calls.. (/showthread.php?tid=40719)
W56H does not make/receive calls.. - Lily - 03-24-2017 08:45 AM
Hi, I am new to this IP phones and I am having trouble setting the phones up.
I do not know why but they just won't make/receive phone calls...
Our original phones work fine, and our network does not have a problem. And our firmware is the latest version.
The "Line" screen displays on our W56H phones are like this;
Display on our W56H phones
Your help is greatly appreciated and I wish to solve this soon.
Many thanks,
Lily Enoi
RE: W56H does not make/receive calls.. - complex1 - 03-24-2017 01:08 PM
Hi Lily,
Please ensure all used accounts are registered to the SIP server, if not, no calls can be make or receive.
Login to the base and go to “Account > Register > Account X”
Also make sure the handset(s) is/are assigned to the right VoIP account(s) for incoming and outgoing calls.
“Account > Number Assignment > Incoming lines/Outgoing lines”