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T4X phones reboot/hang randomly - Printable Version

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+--- Thread: T4X phones reboot/hang randomly (/showthread.php?tid=40618)

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RE: T4X phones reboot/hang randomly - Michael_Yealink - 03-02-2017 07:19 PM

hi

thanks for your reply , for this , it seems a little bit strange , would you mind take a picture of the phone and upload the bin file can cfg file you used for auto provision here so that i can double check ?

seems more like an auto provision issue .

TKS & BR

Michael

just want to check the configuration file in order to confirm whether it is auto provision issue .


RE: T4X phones reboot/hang randomly - Jeremie - 03-03-2017 09:48 AM

(03-02-2017 07:19 PM)zouym Wrote:  hi

thanks for your reply , for this , it seems a little bit strange , would you mind take a picture of the phone and upload the bin file can cfg file you used for auto provision here so that i can double check ?

seems more like an auto provision issue .

TKS & BR

Michael

just want to check the configuration file in order to confirm whether it is auto provision issue .

Hi,

Thanks for your answer,

I don't have access to the auto-provision files, can I give you the bin and cfg from the phone ?

Another thing. The T42 phones wich doesn't reboot are on the 29.72.0.37. They auto-update to 29.81.0.15 and become slow.

I didn't setup the whole thing so I miss some informations.

Thanks in advance for your support.

Best regards.


RE: T4X phones reboot/hang randomly - Michael_Yealink - 03-09-2017 12:42 PM

hi Jeremie

from your description , it seems the phone us under auto provision by some people , maybe your phone manager or the IT guys or the service provider .

please kindly connect them for a double check first .

some auto provision parameter will cause phone reboot like network parameters .

the best way is the get the configure for auto provision for a double check .

TKS & BR

Michael